Operations Manager #84880

ANRADUS PTE. LTD.; Singapore; On-site; SGD 50,000 - 85,000; Full time

Benefits offered by this job

Staff treatment benefits

Incentive compensation

Job summary

ANRADUS PTE. LTD. is seeking an Operations Manager to lead daily clinic operations in Singapore. The role includes managing staff scheduling, ensuring efficient service, and maintaining compliance with healthcare regulations.

The ideal candidate will possess strong leadership skills and experience in the healthcare or aesthetics sector. Responsibilities also include handling patient feedback, managing inventory, and supporting operational growth initiatives.

This is a permanent position with a rotational work schedule. Interested candidates can apply via email to [e-mail].

Qualifications

• Prior experience in clinic operations or healthcare preferred.
• Strong leadership skills and effective communication.
• Familiar with regulatory compliance and SOP implementation.

Responsibilities

• Oversee daily clinic operations to ensure smooth workflow.
• Manage staff scheduling and treatment room setup.
• Ensure good customer service and efficient clinic operations.

Skills

Leadership

Communication

Team management

Problem-solving

Organizational skills

Customer service

Multitasking

Sales-driven mentality

Tools

CRM systems

Digital operation tools

Job description

Job Description

• Industry/ Organization Type: Medical Aesthetics
• Position Title: Operations Manager
• Working Location: East
• Working Hours: 5 days Monday – Saturday 10am-8pm (1 day off rotational shift; off on Sundays and Public Holidays)
• Salary Package: Basic + Incentive + Staff treatment benefits
• Duration: Permanent

Key Responsibilities

• Oversee daily clinic operations to ensure smooth workflow and good patient experience.
• Manage staff scheduling, treatment room setup, equipment maintenance, and daily operations.
• Ensure good customer service and efficient clinic operations.
• Handle patient feedback and resolve operational issues professionally.
• Monitor patient appointments, treatments, follow-ups, and retention.
• Ensure compliance with clinic regulations, safety, and hygiene standards.
• Maintain proper documentation, audit records, and SOPs.
• Improve workflows and support digital system enhancements.
• Lead, train, and guide clinic staff to maintain teamwork and professionalism.
• Support promotions, sales campaigns, and new service launches.
• Monitor clinic performance and recommend operational improvements.
• Manage inventory, procurement, vendors, and equipment servicing.
• Support business growth and operational planning initiatives.

• Prior experience in clinic operations, healthcare, aesthetics, beauty, or wellness industry preferred.
• Strong leadership, communication, and team management skills.
• Good understanding of clinic operations, customer service, and patient management.
• Familiar with regulatory compliance, SOP implementation, and operational workflows.
• Strong problem-solving, organizational, and multitasking abilities.
• Experience with CRM systems, scheduling platforms, or digital operation tools is an advantage.
• Sales-driven mindset with ability to support business growth initiatives.
• Able to work in a fast-paced environment and manage multiple responsibilities effectively.