Clinic Manager #10457

ANRADUS PTE. LTD.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

Anradus Pte Ltd in Singapore seeks a Clinic Manager to lead daily operations at a Central location. You will coordinate staff, oversee financial performance, and collaborate with doctors to drive revenue and client satisfaction.

The role involves explaining aesthetic treatments, upselling ethically, and maintaining records while adhering to MOH guidelines in a fast-paced environment.

Qualifications

• At least 2 years of relevant experience.
• Knowledge of clinic operations, staff coordination and financial management.
• Familiarity with hair and skin aesthetic treatments and relevant medical terminology.
• Strong communication, listening and relationship management skills.
• Customer-focused with a professional approach to consultations and sales.
• Able to identify operational issues and implement practical improvements.
• Adaptable and comfortable working in a fast-paced environment.

Responsibilities

• Manage daily clinic operations, staff coordination and financial performance.
• Work with doctors and management to achieve clinic revenue and sales targets.
• Explain recommended hair and skin aesthetic treatments based on doctors’ assessments and clients’ concerns.
• Recommend suitable treatments and packages through ethical upselling and cross-selling.
• Follow up with prospective and existing clients to encourage bookings and repeat visits.
• Provide personalised support throughout the client journey to ensure service quality and satisfaction.
• Maintain accurate consultation, client and treatment records while protecting confidentiality.
• Ensure compliance with clinic procedures, consultation protocols and applicable MOH guidelines.
• Monitor industry trends and competitors, and identify ways to improve clinic workflows and services.
• Perform other duties as assigned.

Skills

Staff coordination

Clinic operations

Financial management

Communication

Sales and upselling

Job description

Job Description

• Industry/ Organization Type: Healthcare / Aesthetic Clinic
• Position Title: Clinic Manager
• Working Location: Central
• Working Hours: Mon to Fri: 10.00am to 8.00pm, Sat: 10.00am to 5.00pm
• Salary Package: Basic + Incentive + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage daily clinic operations, staff coordination and financial performance.
• Work with doctors and management to achieve clinic revenue and sales targets.
• Explain recommended hair and skin aesthetic treatments based on doctors’ assessments and clients’ concerns.
• Recommend suitable treatments and packages through ethical upselling and cross-selling.
• Follow up with prospective and existing clients to encourage bookings and repeat visits.
• Provide personalised support throughout the client journey to ensure service quality and satisfaction.
• Maintain accurate consultation, client and treatment records while protecting confidentiality.
• Ensure compliance with clinic procedures, consultation protocols and applicable MOH guidelines.
• Monitor industry trends and competitors, and identify ways to improve clinic workflows and services.
• Perform other duties as assigned.

• At least 2 years of relevant experience.
• Knowledge of clinic operations, staff coordination and financial management.
• Familiarity with hair and skin aesthetic treatments and relevant medical terminology.
• Strong communication, listening and relationship management skills.
• Customer-focused with a professional approach to consultations and sales.
• Able to identify operational issues and implement practical improvements.
• Adaptable and comfortable working in a fast-paced environment.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781