Operations Manager

Primarius Staffing Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent staffing agency in Singapore is looking for a skilled Operations Manager to oversee business operations, optimize processes, and lead a team. The ideal candidate will have strong leadership and problem-solving skills, with experience in managing operations. This role requires a Bachelor's degree in Business Administration or Operations Management and proficiency in related software. The position offers the opportunity to drive business growth and improve operational efficiency.

Qualifications

• Bachelor's degree in Business Administration, Operations Management or similar.
• Proven experience in operations management or similar leadership role.
• Strong leadership, problem-solving, and decision-making skills.

Responsibilities

• Oversee business operations to ensure efficiency.
• Assist in setting and executing business objectives.
• Supervise and mentor employees to enhance performance.
• Assist in budgeting and financial planning.
• Maintain relationships with stakeholders and customers.
• Implement operational technology and improve workflows.

Skills

Leadership skills

Problem-solving skills

Decision-making skills

Communication skills

Interpersonal abilities

Proficiency in operations management software

Analytical skills

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Operations management software

Data analysis tools

Job description

Key Responsibilities

Operations & Process Management:

• Oversee day-to-day business operations to ensure efficiency.
• Develop, implement, and improve operational policies and procedures.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Identify and resolve operational challenges to enhance business performance.

Strategic Planning & Business Growth:

• Assist in setting and executing business objectives and strategic goals.
• Analyze operational data to identify areas for improvement.
• Work with senior management to optimize company resources and drive growth.
• Implement best practices to increase productivity and profitability.

Team Leadership & Workforce Management:

• Supervise, mentor, and train employees to enhance performance.
• Set clear objectives and track team performance.
• Foster a positive work environment that promotes teamwork and accountability.
• Handle staffing issues, including recruitment, training, and performance evaluations.

Financial & Budget Management:

• Assist in budgeting, forecasting, and financial planning.
• Monitor operational expenses and identify cost-saving opportunities.
• Ensure that financial targets and key performance indicators (KPIs) are met.

Stakeholder & Customer Relations:

• Maintain strong relationships with vendors, clients, and partners.
• Address customer concerns and ensure a high level of service delivery.
• Negotiate contracts and agreements to benefit the company.

Technology & Process Improvement:

• Implement and manage operational technology and software.
• Streamline workflows to improve efficiency and reduce costs.
• Stay updated with industry trends and incorporate best practices.

Qualifications & Skills

• Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience in operations management or a similar leadership role.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Proficiency in operations management software and data analysis tools.
• Ability to manage multiple priorities and work in a fast-paced environment.