Operations & Experience Officer (Customer Service)

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fitness club in Singapore is seeking a fun and personable Receptionist to join their team. The ideal candidate will have at least six months of customer service experience, a passion for health and fitness, and the ability to work flexible shifts including weekends and evenings. This role offers a dynamic work environment where your ideas are valued.

Benefits

Career growth opportunities

Employee benefits

Dynamic work environment

Qualifications

• At least six months of experience in a customer service role.
• Ability to handle customer feedback and complaints effectively.
• Flexible with rotating shifts including weekends and evenings.

Responsibilities

• Provide excellent customer service at the reception.
• Handle inquiries and assist clients over the phone.
• Ensure a welcoming and friendly environment.

Skills

Customer service

Communication

Problem-solving

Job description

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.