Operations Executive (Dormitory) (Tuas Link)

TS THREE PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

TS THREE PTE. LTD. is seeking an Operations Executive to manage the daily dormitory operations at Tuas Link 4 in Singapore. You will serve as the main contact for residents and ensure safety, cleanliness and compliance with MOM regulations.

You will oversee check-in/out, room allocation, inspections, and maintain accurate records while coordinating with residents, contractors and stakeholders. Proficiency in English and Mandarin is preferred.

Qualifications

• Strong coordination, organisational and problem-solving skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) for data tracking and reporting.
• First Aid, CERT or fire safety training certification is preferred.
• Able to speak Mandarin to communicate with Chinese-speaking residents, contractors and stakeholders.

Responsibilities

• Oversee the daily operations and administration of the dormitory.
• Manage resident check-in and check-out, including registration, room allocation and issuing dormitory items.
• Ensure residents follow dormitory rules, regulations and house guidelines.
• Respond to residents' enquiries, feedback, complaints and requests.
• Conduct regular inspections of rooms and common areas for cleanliness, safety and upkeep.
• Maintain accurate records of resident particulars, room occupancy and operational activities.

Skills

Coordination

Organisational skills

Problem solving

English proficiency

Mandarin language

Education

Nitec/Higher Nitec or Diploma in Facilities Management, Hospitality Management or equivalent

Tools

Microsoft Office

Job description

About the Role

We're looking for an Operations Executive to run the daily operations of our dormitory at Tuas Link 4. You'll be the main point of contact for residents and make sure the dormitory stays safe, clean, well-run and compliant with MOM requirements.

Key Responsibilities

• Oversee the daily operations and administration of the dormitory
• Manage resident check-in and check-out, including registration, room allocation and issuing dormitory items
• Ensure residents follow dormitory rules, regulations and house guidelines
• Respond promptly to residents' enquiries, feedback, complaints and requests
• Conduct regular inspections of rooms and common areas to ensure cleanliness, safety and proper upkeep
• Maintain accurate records of resident particulars, room occupancy and operational activities

Requirements

• Nitec, Higher Nitec or Diploma in Facilities Management, Hospitality Management, Property Management or equivalent
• Candidates with relevant operational experience but without a related qualification are welcome to apply
• 1 to 3 years of relevant experience
• Familiar with MOM dormitory licensing requirements, the Foreign Employee Dormitories Act (FEDA) and related statutory requirements
• Good spoken and written English
• Strong coordination, organisational and problem-solving skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint), especially Excel for data tracking and reporting
• First Aid, CERT or fire safety training certification
• Able to speak Mandarin, to communicate with Chinese-speaking residents, contractors and stakeholders

Working Hours

10.30am to 8pm, 5 days a week, on a roster that includes weekends and public holidays