Dormitory Operations Lead: Safety & Resident Experience

TS THREE PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

TS THREE PTE. LTD. is seeking an Operations Executive to manage the daily dormitory operations at Tuas Link 4 in Singapore. You will serve as the main contact for residents and ensure safety, cleanliness and compliance with MOM regulations.

You will oversee check-in/out, room allocation, inspections, and maintain accurate records while coordinating with residents, contractors and stakeholders. Proficiency in English and Mandarin is preferred.

Qualifications

• Strong coordination, organisational and problem-solving skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) for data tracking and reporting.
• First Aid, CERT or fire safety training certification is preferred.
• Able to speak Mandarin to communicate with Chinese-speaking residents, contractors and stakeholders.

Responsibilities

• Oversee the daily operations and administration of the dormitory.
• Manage resident check-in and check-out, including registration, room allocation and issuing dormitory items.
• Ensure residents follow dormitory rules, regulations and house guidelines.
• Respond to residents' enquiries, feedback, complaints and requests.
• Conduct regular inspections of rooms and common areas for cleanliness, safety and upkeep.
• Maintain accurate records of resident particulars, room occupancy and operational activities.

Skills

Coordination

Organisational skills

Problem solving

English proficiency

Mandarin language

Education

Nitec/Higher Nitec or Diploma in Facilities Management, Hospitality Management or equivalent

Tools

Microsoft Office

Job description

TS THREE PTE. LTD. is seeking an Operations Executive to manage the daily dormitory operations at Tuas Link 4 in Singapore. You will serve as the main contact for residents and ensure safety, cleanliness and compliance with MOM regulations.

You will oversee check-in/out, room allocation, inspections, and maintain accurate records while coordinating with residents, contractors and stakeholders. Proficiency in English and Mandarin is preferred.