Operations Executive (Business Operations)

STIGIOUS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Stigious Pte Ltd in Singapore is seeking an analytics-driven professional to own business problems from definition to implementation, and to translate insights into measurable initiatives. You will interrogate data, size opportunities, and monitor regulatory developments to recommend actionable strategies.

You will work in cross-functional teams on acquisition and retention initiatives, ensure readiness for new features, and maintain accurate operational documentation.

Qualifications

• Minimum bachelor’s degree in business administration, economics, analytics or a related discipline.
• Experience in a role that required real problem solving and analysis.
• Comfortable presenting findings and recommendations to stakeholders, including senior ones.
• Experience in ride-hailing, transport, or logistics is a plus.
• Familiarity with Singapore’s ride-hailing and point-to-point transport industry is a plus.

Responsibilities

• Own business problems from definition through to implementation, structuring the analysis and testing your hypothesis along the way.
• Interrogate data to surface trends, size opportunities, and translate insights into initiatives with measurable outcomes.
• Track regulatory landscape and translate findings into actionable recommendations.
• Build the analytical case behind decisions: sizing, unit economics, scenarios, and post-implementation review.
• Develop industry knowledge to refine value propositions and strategies.
• Lead acquisition and retention initiatives with hypothesis, design, measurement, and iteration.
• Work in cross-functional teams to deliver projects from ideation through implementation, influencing stakeholders without direct authority.
• Run day-to-day operations across onboarding, support and compliance to high standards of efficiency.
• Ensure readiness for new features and regulatory programmes with supporting documentation.
• Build and manage relationships with internal and external stakeholders.

Skills

Problem solving

Data analysis

Stakeholder presentation

Ride-hailing industry knowledge

Logistics experience

Education

Bachelor's degree in business administration

Bachelor's degree in economics

Bachelor's degree in analytics

Job description

Responsibilities

• Own business problems from definition through to implementation, structuring the analysis and testing your hypothesis along the way
• Interrogate operational and driver behaviour data to surface trends, size opportunities, and translate insights into initiatives with measurable outcomes
• Track the competitive and regulatory landscape, including competitor moves, pricing and incentive strategies, and LTA and other regulatory developments, and translate what you find into recommendations for the business
• Build the analytical case behind decisions: opportunity sizing, unit economics, scenario modelling, and honest post-implementation review of whether the change actually worked
• Develop deep knowledge of the industry and the driver journey, and use it to design and refine our value propositions
• Lead acquisition and retention initiatives by forming the hypothesis, designing the campaign or intervention, measuring the result, and iterating
• Work in cross-functional teams to deliver projects from ideation through implementation, influencing stakeholders without direct authority
• Run day-to-day supply-side operations across driver onboarding, support and compliance to a high standard of efficiency and quality, keeping operational data and documentation accurate enough to make decisions on
• Ensure operational readiness for new features, policies and programmes, including regulatory operations and the supporting documentation
• Build and manage relationships with internal and external stakeholders through proactive follow-ups and ongoing support

Requirements

• Minimum bachelor's degree in business administration, economics, analytics or a related discipline
• Experience in a role that required real problem solving and analysis, such as business operations, strategy, consulting or analytics
• Comfortable presenting findings and recommendations to stakeholders, including senior ones
• Previous experience in ride-hailing, transport, or logistics is a plus
• Familiarity with Singapore's ride-hailing and point-to-point transport industry is a plus

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We thank all applicants for their interest. However, only shortlisted candidates will be contacted.

Stigious Pte Ltd | EA Licence No.: 26C3544

Han Tze Jian | R2616284