Operations Executive

Teho Ropes & Supplies Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Teho Ropes & Supplies Pte Ltd in Singapore is seeking an Order Processing Executive to support the Indoor Sales team by processing orders and coordinating delivery.

The role requires a diploma and 1–2 years of relevant experience; work is based in Commonwealth, with a 5-day week plus one Saturday per month.

Qualifications

• Diploma in any field is required
• 1–2 years of relevant experience preferred
• Work location in Commonwealth, Singapore

Responsibilities

• Acquire product knowledge through training.
• Execute daily operations with accuracy and efficiency.
• Support Indoor Sales by processing orders and coordinating delivery.
• Process customer confirmations and prepare required documents.
• Coordinate delivery and follow up on order issues.
• Assist in training new operations staff.
• Commit to phone duty as needed.
• Handle other tasks assigned by supervisor.

Skills

Order processing

Delivery coordination

Training

Customer service

Education

Diploma in any field

Job description

Job Responsibilities:

• Acquire good product knowledge (will have product training conducted by RO & Team)
• Demonstrate efficiency and accuracy in executing daily operations process in a short cycle time
• The main focus of Order- Process team is to support the Indoor Sales
• Department in processing order and coordinating delivery.
• Responsible for different kinds of operational duties and functions that are vital for running the daily operations system.
• Assist in the training of new operations executive.
• Process Customer Confirmation Order
• Preparing Required Documents (Certificates and Marking)
• Coordinating Delivery
• Follow up related issue pertaining to the order
• Ensuring the order is successfully complete
• Required to commit to Phone Duty.
• Any other work assigned by supervisor.

Job Requirements:

• Minimum education: Diploma in any field
• Minimum 1 to 2 years of relevant working experience preferred
• Work location: Commonwealth
• 5 days’ work week and 1 Saturday (8.30am - 1.00pm) per month