Assistant Operations Executive / Operations Executive

BEM Singapore Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

BEM Singapore Pte Ltd is seeking an Operations Executive to manage customer orders from processing to delivery, coordinating logistics, and supporting invoicing. You will work closely with sales, production, and warehouse teams to ensure smooth operations.

Ideal candidates have at least 2 years of hands-on order processing experience, strong attention to detail, and proficiency in MS Office. This role is based in Singapore and involves daily operational responsibilities.

Qualifications

• Minimum O level or ITE certificate.
• At least 2 years of hands-on experience in order processing, tracking, and shipment coordination.
• Strong attention to detail when verifying pricing and managing orders.
• Professional communication with customers and relationship management.
• Proficiency in MS Office applications.

Responsibilities

• Process, track, and monitor customer orders to ensure timely delivery.
• Confirm delivery schedules and communicate updates to customers.
• Coordinate logistics with internal and external parties.
• Follow up on outstanding payments to support collections.
• Maintain documentation and records related to orders and shipments.
• Prepare invoices, COO, and other work orders for billing and compliance.
• Respond to calls, emails and inquiries related to operations.
• Collaborate with sales, production and warehouse teams daily.
• Assist with ad-hoc duties as assigned.
• Operations Executive role may be considered for senior candidates.

Skills

Order processing

Shipment coordination

Attention to detail

Customer communication

Education

O level or ITE certificate

Tools

MS Office

Job description

Job Summary

You will manage customer orders from processing to delivery, coordinate logistics, maintain documentation, and support invoicing while collaborating with sales, production, and warehouse teams to ensure smooth operations.

Responsibilities

• Process, track, and monitor customer orders accurately and efficiently to ensure timely delivery


• Confirm delivery schedules and communicate updates or changes promptly to customers


• Coordinate logistics arrangements by liaising with relevant internal and external parties


• Follow up with customers on outstanding payments to support timely collections


• Maintain accurate documentation and records related to orders and shipments


• Prepare invoices, Certificates of Origin (COO), and other work orders to support billing and compliance


• Respond professionally to phone calls, emails, and inquiries related to operations


• Prepare outgoing samples, update sample stock lists, and arrange courier services for customers


• Collaborate closely with sales, production, and warehouse teams on daily operational activities


• Perform ad-hoc duties as assigned by supervisors to support operational needs


• Experienced applicant(s) may be assessed as Operations Executive

Required competencies and certifications

• Minimum "O" level or ITE certificate


• At least 2 years of hands‑on experience in order processing, tracking, and shipment coordination


• Strong attention to detail in verifying pricing and managing orders


• Ability to respond professionally to customer inquiries and maintain strong relationships


• Proficiency in MS Office applications.