Operations Executive

S.F. Express (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

S.F. Express (Singapore) Pte Ltd is seeking a capable Logistics Operations Officer to oversee daily workflows across inbound, outbound and warehousing, ensuring timely execution and escalation of bottlenecks to the Project Manager.

You will coordinate a team of operations staff, monitor processes, drive improvements, manage disruptions on the ground, and prepare KPI reports for leadership review. Applicants should have a degree in supply chain or logistics and at least 1 year in the field.

Qualifications

• Degree or Diploma in Supply Chain / Logistics or related studies.
• At least 1 year of experience in supply chain industry.
• Experience in warehouse operation.
• Good project management skills.

Responsibilities

• Oversee daily logistics workflows (inbound/outbound/warehousing) and report bottlenecks to the Project Manager.
• Coordinate operations staff daily and ensure tasks are completed on time.
• Monitor processes and suggest improvements to enhance efficiency and reduce costs.
• Manage and resolve operational disruptions with on-the-ground solutions.
• Work with PM, warehouse, and transport teams to align client deliverables.
• Compile monthly KPI reports for PM review and highlight trends.
• Identify best practices and propose new SOPs for implementation.
• Ensure compliance with MOM regulations and workplace safety; report incidents.
• Provide operational support on special projects, data analysis, and client reporting.

Skills

Warehouse operations

Project management

Stakeholder coordination

Education

Degree/ Diploma in Supply Chain or Logistics

Job description

Job Description

• Oversee daily logistics workflows (inbound/outbound/warehousing) to ensure seamless execution, reporting any bottlenecks to the Project Manager immediately.
• Coordinate and guide operations staff daily, ensuring tasks are assigned and completed on time. Act as the primary escalation point for ground staff before involving the Project Manager.
• Monitor operational processes and suggest improvements to the Project Manager to enhance efficiency, reduce costs, and maintain service quality.
• Manage and resolve operational disruptions (e.g., transport delays, system errors), providing on-the-ground solutions to minimize downtime.
• Work closely with the Project Manager, warehouse, and transport teams to ensure internal alignment on client deliverables.
• Compile monthly KPI reports (efficiency, staff output, service levels) for the Project Manager’s review, highlighting trends and areas for improvement.
• Identify best practices and propose new SOPs to the Project Manager for implementation across the operations team.
• Ensure all operational activities comply with MOM regulations and workplace safety standards; report any incidents to the PM for formal documentation.
• Provide operational support to the Project Manager on special projects, data analysis, and client reporting as required.

Requirements

• Degree or Diploma in Supply Chain / Logistics or related studies
• At least 1 years of experience in supply chain industry
• Experience in warehouse operation
• Good project management skills