Operations Executive

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED is seeking a Logistics Supervisor to oversee daily logistics workflows, guide operations staff, and resolve disruptions. You will monitor processes, report KPI results, and help implement SOPs across the team.

The role requires a degree or diploma in Supply Chain / Logistics and at least 1 year of warehouse experience, with strong project management skills to ensure timely client deliverables.

Qualifications

• Degree or Diploma in Supply Chain / Logistics or related studies.
• At least 1 year of experience in the supply chain industry.
• Experience in warehouse operation.
• Good project management skills.

Responsibilities

• Oversee daily logistics workflows (inbound/outbound/warehousing) to ensure seamless execution.
• Coordinate and guide operations staff daily, ensuring tasks are assigned and completed on time.
• Monitor operational processes and suggest improvements to the Project Manager to enhance efficiency and service quality.
• Manage and resolve operational disruptions, providing on-the-ground solutions to minimize downtime.
• Work closely with the Project Manager, warehouse, and transport teams to ensure internal alignment on client deliverables.
• Compile monthly KPI reports for the Project Manager’s review, highlighting trends and areas for improvement.
• Identify best practices and propose new SOPs to the Project Manager for implementation across the operations team.
• Ensure all operational activities comply with MOM regulations and workplace safety standards; report incidents to the PM for documentation.
• Provide operational support to the Project Manager on special projects, data analysis, and client reporting.

Education

Degree or Diploma in Supply Chain / Logistics or related studies

Job description

Job Description

• Oversee daily logistics workflows (inbound/outbound/warehousing) to ensure seamless execution, reporting any bottlenecks to the Project Manager immediately.
• Coordinate and guide operations staff daily, ensuring tasks are assigned and completed on time. Act as the primary escalation point for ground staff before involving the Project Manager.
• Monitor operational processes and suggest improvements to the Project Manager to enhance efficiency, reduce costs, and maintain service quality.
• Manage and resolve operational disruptions (e.g., transport delays, system errors), providing on-the-ground solutions to minimize downtime.
• Work closely with the Project Manager, warehouse, and transport teams to ensure internal alignment on client deliverables.
• Compile monthly KPI reports (efficiency, staff output, service levels) for the Project Manager’s review, highlighting trends and areas for improvement.
• Identify best practices and propose new SOPs to the Project Manager for implementation across the operations team.
• Ensure all operational activities comply with MOM regulations and workplace safety standards; report any incidents to the PM for formal documentation.
• Provide operational support to the Project Manager on special projects, data analysis, and client reporting as required.

Job Requirements:

• Degree or Diploma in Supply Chain / Logistics or related studies
• At least 1 years of experience in supply chain industry
• Experience in warehouse operation
• Good project management skills