Operations Executive

TCI EXPRESS PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

TCI EXPRESS PTE. LTD. is seeking a proactive airfreight operations professional to manage daily export/import activities, coordinate with airlines and forwarders, and ensure accurate documentation.

The role requires at least 2 years in a similar field, strong understanding of airfreight processes, and the ability to work under pressure while maintaining customer focus.

Qualifications

• Solid understanding of airfreight documentation and customs clearance procedures.
• At least 2 years of relevant working experience in similar industry.
• Knowledge of Freight Management systems is necessary.
• Ability to work independently and manage time-sensitive or urgent shipments.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A team player with a proactive and customer-oriented approach.
• Singaporean only.

Responsibilities

• Manage day-to-day airfreight export and import operations
• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities
• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations
• Track and monitor cargo movements to ensure timely and accurate delivery
• Maintain clear and proactive communication with customers and vendors regarding shipment status
• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements
• Identify and resolve any issues or discrepancies that may arise during the shipping process
• Contribute to the continuous improvement of our air export operations and processes
• Work closely with the Customer Service team to secure and manage shipment bookings
• Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling
• Conduct market research, analyze industry trends, and evaluate competitors to identify growth opportunities
• Oversee brand management, ensuring consistency across all marketing materials and communications
• Develop and deliver marketing collateral and client presentations
• Identify and pursue new business opportunities, including building strategic partnerships and driving business development initiatives
• Collaborate with internal teams (e.g., operations and management) to implement marketing and growth initiatives effectively
• Enhance marketing capabilities to improve customer engagement and retention

Skills

Airfreight documentation

Freight management systems

Independent worker

Time management

Customer-oriented

Team player

Pressure handling

Tools

Freight Management System

Job description

ob Description

• Manage day-to-day airfreight export and import operations
• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities
• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations
• Track and monitor cargo movements to ensure timely and accurate deliveryMaintain clear and proactive communication with customers and vendors regarding shipment status
• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements
• Identify and resolve any issues or discrepancies that may arise during the shipping process
• Contribute to the continuous improvement of our air export operations and processes
• Work closely with the Customer Service team to secure and manage shipment bookings
• Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling
• Conduct market research, analyze industry trends, and evaluate competitors to identify growth opportunities
• Oversee brand management, ensuring consistency across all marketing materials and communications
• Develop and deliver marketing collateral and client presentations
• Identify and pursue new business opportunities, including building strategic partnerships and driving business development initiatives
• Collaborate with internal teams (e.g., operations and management) to implement marketing and growth initiatives effectively
• Enhance marketing capabilities to improve customer engagement and retention

Requirements

• Solid understanding of airfreight documentation and customs clearance procedures
• At least 2 years of relevant working experience in similar industry
• Knowledge of Freight Management systems is necessary.
• Ability to work independently and manage time-sensitive or urgent shipments
• Ability to work under pressure and handle multiple tasks simultaneously
• A team player with a proactive and customer-oriented approach
• Singaporean only
• Grow your career with a role that provides stability, development, and opportunities for advancement.