Global Freight Operations Specialist

UNION AIR FREIGHT (SINGAPORE) PTE. LTD.; Singapore; On-site; Full time

Job description

Import role

• Attend calls, emails from other agents on cargo arrival notice
• Receive pre-alert through email from sales support and overseas agents
• Monitor shipments (arrival date, time, short landed, survey, missing)
• Transfer and create job information into company in-house system
• Break-bulk console and direct consignments
• Co‑ordinate with contractor for airlines and agents cargo clearance
• Correspond with overseas offices on general import inquiries
• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc
• Attend to POD requested by overseas and local customers
• Respond to queries from the Singapore Customs, e.g., Compound, Z02, refund etc
• Prepare and issue invoices and billings to close the jobs
• Filing of documents
• Any ad‑hoc duties as may be assigned by the company’s management

Export role

• Prepare and execute Air Waybill for perishables, general cargo, consolidated shipments, etc using Freight Master
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter, etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Give instructions to Drivers/Cargo‑hands on the transfer of cargo for export
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)
• Any ad‑hoc duties as may be assigned by the company’s management

Requirements

• At least 1 year relevant experience in freight forwarding
• Proficient in Microsoft Office
• Team player with good attitude and initiative