Operations cum HR Executive / Manager

SINGGATE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology company in Singapore is seeking an experienced Operations & HR Manager to oversee daily operations and key human resources functions. This dynamic role involves managing multiple teams, driving operational excellence, and enhancing organizational growth through strategic HR practices. The ideal candidate should possess a relevant degree, proven experience in operations and HR, and excellent interpersonal skills. Bilingual communication, especially in Chinese, is preferred.

Qualifications

• Proven experience in operations management and HR functions.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and organizational skills.

Responsibilities

• Lead and manage cross-departmental teams to ensure operational efficiency.
• Oversee end-to-end recruitment and performance evaluation processes.
• Support workforce planning and employee engagement initiatives.

Skills

Operations management

HR functions

Leadership

Interpersonal skills

Problem-solving

Chinese language proficiency

Education

Bachelor’s degree in Business Administration, Human Resources, or related field

Job description

About the Role

We are seeking a highly organized and proactive Operations & HR Manager to oversee our company’s daily operations while driving key human resources functions. This role requires a dynamic leader who can balance cross-departmental collaboration with people management responsibilities, ensuring both business efficiency and talent growth.

Key Responsibilities

1. Operations Management

• Lead and manage the After-Sales Support Team, Sales Administration Support Team, and Engineering Team to ensure seamless, efficient collaboration across departments.
• Oversee day-to-day operations, ensuring service quality, workflow optimization, and timely project execution.
• Establish processes and best practices to drive operational excellence and improve inter-team communication.

2. Human Resources (HR) Management

• Oversee end-to-end recruitment, including job postings, candidate selection, and onboarding.
• Develop and implement performance evaluation and promotion frameworks to support career development and organizational growth.
• Provide HR support for workforce planning, employee engagement, and compliance with company policies.
• Act as a strategic partner to management in building a strong, people-oriented culture.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Proven experience in operations management and HR functions.
• Strong leadership and interpersonal skills with the ability to coordinate across multiple teams.
• Need to communicate with Chinese-speaking staff and customers, so bilingualism is a plus
• Excellent problem-solving and organizational skills.
• Ability to thrive in a fast-paced, cross-functional environment.