Operations Coordinator: Client, Logistics & Scheduling

Cwcs Pte. Ltd.; Singapore; Presencial; SGD 42 000 - 54 000; Tempo integral

Resumo da oferta

Cwcs Pte. Ltd. is seeking an Operations Administrator to coordinate daily operations, ensure service quality, and manage scheduling for cleaning services in Singapore.

The role involves liaising with clients, floaters, and cleaners across calls, messages, and emails, while maintaining professional service delivery. Responsibilities include manpower deployment, attendance at meetings, handling client feedback, and overseeing recruitment for the operations team.

Qualificações

• Diploma or degree preferred for the role.
• Minimum 2 years experience in operations admin or similar role.
• Strong organizational and administrative skills.
• Excellent written and verbal communication.
• Detail-oriented with a results-driven approach.
• High attention to detail and ability to multitask.
• Proficient in Microsoft Office and data management tools.

Responsabilidades

• Coordinate with clients, floater and cleaner via multiple channels.
• Ensure daily operations run smoothly across quality control and logistics.
• Deploy manpower and schedule cleaning service operations.
• Attend meetings and respond to client feedback for quick closures.
• Maintain professional client relations and support.
• Arrange job schedules and monitor cleaning standards.
• Manage office/facility equipment maintenance and solutions.
• Provide administrative support to other departments.
• Oversee recruitment for the operations department.
• Attend site meetings with customers and prepare reports.

Conhecimentos

Excellent communication

Organizational skills

Attention to detail

Multitasking

Problem solving

Microsoft Office

Data management

Formação académica

Diploma or degree preferred

Ferramentas

Microsoft Office

Data management software

Descrição da oferta de emprego

Cwcs Pte. Ltd. is seeking an Operations Administrator to coordinate daily operations, ensure service quality, and manage scheduling for cleaning services in Singapore.

The role involves liaising with clients, floaters, and cleaners across calls, messages, and emails, while maintaining professional service delivery. Responsibilities include manpower deployment, attendance at meetings, handling client feedback, and overseeing recruitment for the operations team.