Operations Associate

Authentic HR Pte Ltd; Singapore; On-site; SGD 31,000 - 33,000; Full time

Job summary

Authentic HR Pte Ltd in Singapore is seeking an Operations Associate to ensure scheduling and administrative tasks are completed efficiently. Reporting to the Director, you will prepare project quotations, manage client data, and provide secretarial support to management.

The role requires a Degree or Diploma with 1–2 years in sales support or customer service, proficiency in Xero, MS Office, and bilingual English and Chinese. You will coordinate supplier deliveries and keep projects on schedule.

Qualifications

• Degree or Diploma graduate with 1–2 years of sales support or customer service experience.
• Proficient in Xero Accounting Software, Microsoft Office, and Outlook.
• Excellent communication skills in English and Chinese, especially for Chinese-speaking customers.

Responsibilities

• Prepare project quotations and send them to clients via Xero.
• Manage and maintain the client database and filings.
• Provide secretarial and administrative support to the Management.
• Schedule appointments to meet daily project schedules.
• Coordinate attendance of workers and communicate schedule changes to customers.
• Collaborate with internal and external parties to avoid information silos.
• Accept other ad-hoc duties as assigned.

Skills

Bilingual English-Chinese

Education

Degree/Diploma

Tools

Xero

Microsoft Office

Outlook

Job description

Working Location: Tampines North Drive

Work Week: 5.5 days

Working Hours: 8:00 am to 5:00 pm (Monday to Friday)

Saturday: 8:00 am to 12:00 pm

Monthly Fixed Salary: S$2,800 to S$3,000

Summary:

As an Operations Associate, you will play a crucial role in ensuring that all scheduling and administrative tasks are completed efficiently and accurately. This position reports directly to the Director.

Job Responsibilities:

1. Prepare project quotations and send them to clients via the Xero System.

2. Manage and maintain the client database, updating all relevant client information and filings.

3. Provide comprehensive secretarial and administrative support to the Management.

4. Schedule appointments to meet daily project schedules.

5. Coordinate attendance of workers, promptly respond to any schedule changes, and communicate with customers professionally.

6. Collaborate with internal and external parties to achieve scheduling goals and eliminate information silos.

7. Accept other ad-hoc duties and initiatives as assigned and as needed.

Job Requirements:

1. Degree/Diploma graduate with 1-2 years of experience in sales support or customer service.

2. Proficient in Xero Accounting Software, Microsoft Office, and Outlook.

3. Possess excellent communication skills in both English and Chinese, as some customers communicate solely in Chinese.

4. Ability to work focused, prioritizing workload and requests.

5. Possession of self-motivation and team spirit.

6. Experience in purchasing and managing supplier deliveries.