Operations Coordinator: Scheduling & Client Support

Authentic HR Pte Ltd; Singapore; On-site; SGD 31,000 - 33,000; Full time

Job summary

Authentic HR Pte Ltd in Singapore is seeking an Operations Associate to ensure scheduling and administrative tasks are completed efficiently. Reporting to the Director, you will prepare project quotations, manage client data, and provide secretarial support to management.

The role requires a Degree or Diploma with 1–2 years in sales support or customer service, proficiency in Xero, MS Office, and bilingual English and Chinese. You will coordinate supplier deliveries and keep projects on schedule.

Qualifications

• Degree or Diploma graduate with 1–2 years of sales support or customer service experience.
• Proficient in Xero Accounting Software, Microsoft Office, and Outlook.
• Excellent communication skills in English and Chinese, especially for Chinese-speaking customers.

Responsibilities

• Prepare project quotations and send them to clients via Xero.
• Manage and maintain the client database and filings.
• Provide secretarial and administrative support to the Management.
• Schedule appointments to meet daily project schedules.
• Coordinate attendance of workers and communicate schedule changes to customers.
• Collaborate with internal and external parties to avoid information silos.
• Accept other ad-hoc duties as assigned.

Skills

Bilingual English-Chinese

Education

Degree/Diploma

Tools

Xero

Microsoft Office

Outlook

Job description

Authentic HR Pte Ltd in Singapore is seeking an Operations Associate to ensure scheduling and administrative tasks are completed efficiently. Reporting to the Director, you will prepare project quotations, manage client data, and provide secretarial support to management.

The role requires a Degree or Diploma with 1–2 years in sales support or customer service, proficiency in Xero, MS Office, and bilingual English and Chinese. You will coordinate supplier deliveries and keep projects on schedule.