Operations Assistant – Retail

Jobtailor; Singapore; On-site; SGD 33,480 - 51,336; Full time

Job summary

Jobtailor in Singapore is looking for an Operations Assistant to support end-to-end vehicle operations, from showroom readiness to delivery coordination. You will perform quality checks, maintain accurate records, and ensure showroom vehicles meet retail standards.

Role requires GCE 'N' Level or equivalent and a valid Class 3 driving license, with proficiency in Microsoft Office and strong organizational skills.

Qualifications

• GCE 'N' Level or equivalent is required.
• Valid Class 3 Driving License is required.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Support end-to-end vehicle operations from showroom readiness to delivery.
• Receive and perform quality checks on incoming vehicles and update records.
• Ensure showroom display vehicles meet retail standards.
• Prepare and verify vehicle documentation including condition, mileage, accessories and damages.
• Coordinate delivery packs and hand over to Sales Consultants at delivery.
• Track vehicle locations across sites and manage stock movement.
• Support transfer and movement of vehicles between locations.
• Monitor stock movement efficiency and KPI performance.
• Maintain daily records of showroom-ready and sold vehicles.
• Assist the retail sales team during events and roadshows.
• Perform day-to-day operational and administrative tasks.

Skills

Vehicle Quality Checks

Showroom Readiness

Delivery Coordination

Stock Movement Monitoring

KPI Management

Good Communication Skills

Strong Organizational Skills

Detail-Oriented

Education

GCE 'N' Level or Equivalent

Valid Class 3 Driving License

Tools

Microsoft Office

Job description

• Support end-to-end vehicle operations by ensuring showroom readiness, accurate tracking and documentation, and timely coordination of sold vehicles from arrival to delivery.
• Receive and perform quality checks on incoming vehicles, and update system records.
• Ensure all showroom display vehicles meet retail standards.
• Prepare and verify vehicle documentation, including condition, mileage, accessories, and damages.
• Manage delivery packs and hand them over to Sales Consultants upon delivery.
• Track and maintain accurate records of vehicle locations across all sites.
• Support transfer and movement of vehicles between locations.
• Monitor stock movement efficiency, turnaround time, and quality.
• Maintain daily records of showroom-ready and sold vehicles.
• Support stock take, inventory tracking, and loan car documentation/monitoring.
• Plan and manage vehicle schedule based on KPI of 5 days from “Sold” to “Delivery”.
• Coordinate and follow up on add job requests with Planner team.
• Track daily progress of sold vehicles and ensure readiness for delivery.
• Submit final vehicle checklist prior to handover.
• Assist the retail sales team during roadshows/events.
• Support day-to-day operational and administrative tasks.
• Perform any ad hoc operational duties assigned.

Requirements

• Alternating Sunday GCE ‘N’ Level or equivalent
• Possess a valid Class 3 Driving License
• Proficiency in Microsoft Office
• Minimum 1 year experience in automotive operations or related field
• Good communication and coordination skills
• Detail-oriented with strong organizational skills.

Hard Skills

• Vehicle Quality Checks
• Showroom Readiness
• Delivery Coordination
• Stock Movement Monitoring
• KPI Management

Soft Skills

• Good Communication Skills
• Strong Organizational Skills
• Detail-Oriented

Certifications & Qualifications

• GCE 'N' Level or Equivalent
• Valid Class 3 Driving License