Sales Admin Support

Platinum Motoring Services Pte Ltd; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

Platinum Motoring Services Pte Ltd is seeking a proactive Sales Admin Support to back the Sales, Purchasing and Consignment teams in Singapore. You will handle inquiries, maintain vehicle listings, manage schedules, and ensure accurate records and timely reporting.

The role emphasizes meticulous data management, cross-functional coordination, and effective communication with internal teams. Weekend availability is required to support peak periods and showroom operations.

Qualifications

• Diploma, NITEC or equivalent in Business Administration or related field.
• 1–2 years of administrative experience; automotive industry experience is a bonus.
• Proficient with Microsoft Office applications (Excel, Word, Outlook).
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Detail-oriented with high documentation accuracy.
• Able to work independently in a fast-paced environment.
• Positive attitude and team player mindset.
• Able to work on weekends.

Responsibilities

• Lead and enquiry management: monitor enquiries from social media and CRM, obtain customer contacts, and distribute leads.
• Vehicle listing and online platform management: upload and maintain vehicle listings and pricing across platforms.
• Scheduling and appointment coordination: manage Salesmen and Purchasers schedules in Google Calendar.
• Consignment administration: manage vehicles in trackers, monitor group chats, and conduct weekly reviews.
• Customer reviews and online reputation: respond to Google/Facebook reviews and track review counts.
• Reporting and data management: maintain Sales Admin Report and monthly trackers, prepare weekly deposits list and new monthly Sales Admin Report.

Skills

Organizational skills

Multitasking

Communication

Detail-oriented

Independent worker

Team player

Weekend availability

Education

Diploma/NITEC in Business Administration or related

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Sales Admin Support – Job Description

The Sales Admin Support is responsible for supporting the day-to-day operations of the Sales, Purchasing and Consignment teams. The role focuses on managing sales enquiries, maintaining vehicle listings, updating internal records and reports, coordinating schedules, and ensuring leads are distributed promptly to the relevant teams.

To provide efficient administrative and operational support to the sales-related departments, ensuring customer enquiries are handled promptly, leads are properly distributed, listings remain accurate and up to date, schedules are well coordinated, and internal records and reports are consistently maintained.

Key Responsibilities

1. Lead & Enquiry Management

• Monitor enquiries from Social Media accounts and CRM system
• Monitor social media comments for potential sales enquiries.
• Obtaining customers' contact details and distribute leads to the appropriate Sales Admin, Sales or Consignment team.
• Assisting the Sales Admin team with enquiries and operational matters when required.

2. Vehicle Listing & Online Platform Management

• Upload and maintaining vehicle listings across platforms
• Update vehicle pricing and listing information when required.
• Share Facebook listings to relevant groupchats
• Monitor and update SGCM Direct Listing closures.

3. Scheduling & Appointment Coordination

• Maintain and updating Salesmen and Purchasers' schedules in Google Calendar.
• Monitoring the Purchaser Appointment Tracking to ensure appointments and assignments are properly recorded.

4. Consignment Administration

• Add and remove vehicles from Consignment trackers.
• Monitor the Consignment Group Chat and assist with updates.
• Conduct weekly reviews of all Consignment trackers across the teams.

5. Customer Reviews & Online Reputation

• Responding to Google and Facebook reviews/comments.
• Maintain records of negative reviews in Notion for follow-up.
• Track and update total Google and Facebook review counts.

6. Reporting & Data Management

• Maintain and monitor the Sales Admin Report and other operational trackers.
• Prepare and circulate the weekly Deposit List.
• Create and maintain monthly tabs for Consignment and Distribution trackers.
• Set up the new Sales Admin Report Excel for each month.

Key Requirements

• Diploma, NITEC, or equivalent qualification in Business Administration or related field
• Minimum 1-2 years of administrative experience; automotive industry experience is a bonus
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Strong organizational and multitasking skills
• Good communication and interpersonal abilities
• Detail-oriented with strong accuracy in documentation
• Ability to work independently and in a fast-paced environment
• Positive attitude and team player mindset
• Able to work on Weekends