Operations & Admin Specialist - 6-Month Contract

CGP Personnel; Singapore; On-site; SGD 34,000 - 41,000; Full time

Job summary

CGP Personnel is seeking an Operations Assistant to support application processing and records management in a fast-paced environment. The role focuses on reviewing applications, verifying documents, and delivering professional customer service to inquiries via phone and email.

The position requires a degree in operations/service management and 1–2 years of related experience. Strong MS Office skills, meticulous attention to detail, and the ability to work independently are essential.

Qualifications

• Degree in Operations Management, Service Management, or related field.
• 1–2 years of relevant experience in applications processing or administration.
• Ability to review applications and verify supporting documents.
• Strong written and verbal communication, meticulous and organised.

Responsibilities

• Application Processing: Review and process applications, records and supporting documents, ensuring all information is complete and accurate.
• Records Management: Verify and maintain accurate records in relevant systems, ensuring information is up to date.
• Customer Service: Respond to public enquiries via phone and email, providing clear, courteous and professional assistance.
• Compliance & Procedures: Follow established procedures and elevate complex cases to the relevant officers when necessary.
• Operations Support: Provide administrative and backend support to ensure daily operations run smoothly.
• Additional Duties: Assist with other operational tasks and projects as required.

Skills

Attention to detail

Communication skills

Customer service

Microsoft Office

Administrative processing

Education

Degree in Operations Management / Service Management

Tools

Microsoft Office

Job description

CGP Personnel is seeking an Operations Assistant to support application processing and records management in a fast-paced environment. The role focuses on reviewing applications, verifying documents, and delivering professional customer service to inquiries via phone and email.

The position requires a degree in operations/service management and 1–2 years of related experience. Strong MS Office skills, meticulous attention to detail, and the ability to work independently are essential.