Admin & Customer Service Exec (6-Month Contract)

BGC Group Pte Ltd; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

BGC Group Pte Ltd is seeking an Admin & Customer Service Executive for a six-month, full-time contract to support administrative operations and government-sector customer inquiries in Singapore. The role involves managing a case management system, basic reporting, gift coordination, billing contact updates, mail preparation, courier coordination, and records maintenance.

The ideal candidate is organized, patient, and professional with strong communication skills and a willingness to learn new

Qualifications

• Minimum GCE 'O' Level or diploma with relevant experience.
• Customer service or administrative experience is an advantage.
• Clear written communication and good listening skills.
• Basic computer literacy including Excel.
• Ability to multitask and work independently and collaboratively.

Responsibilities

• Maintain user roles and categories in the case management system.
• Generate basic operational reports.
• Coordinate corporate gifts and update billing contacts.
• Prepare outgoing mail and arrange courier pickups/deliveries.
• Respond to customer inquiries across service channels and route cases.

Skills

Administrative experience

Customer service

Excel

Communication skills

Multitasking

Education

GCE O Level or Diploma

Diploma

Tools

Case management system

Reporting software

Job description

BGC Group Pte Ltd is seeking an Admin & Customer Service Executive for a six-month, full-time contract to support administrative operations and government-sector customer inquiries in Singapore. The role involves managing a case management system, basic reporting, gift coordination, billing contact updates, mail preparation, courier coordination, and records maintenance.

The ideal candidate is organized, patient, and professional with strong communication skills and a willingness to learn new