Business Support Specialist (Admin Support)

Morgan McKinley; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Morgan McKinley in Singapore seeks a detail-oriented Admin Support Specialist to drive core banking maintenance, records verification, and documentation accuracy. You will uphold data integrity across archival and core systems, align with compliance workflows, and deliver reliable administrative execution to support high-standard service delivery.

This role requires strong attention to detail and the ability to work with multiple databases and interfaces, ensuring precise, timely processing of

Qualifications

• Diploma or Bachelor's Degree in any relevant discipline.
• Minimum 2 years in operational processing, data administration, or records management.
• Strong attention to detail and a structured, methodical approach.
• Ability to maintain focus and accuracy on high-volume tasks.
• Proficient with multiple software interfaces and internal databases.
• Compliance awareness with established controls and workflows.
• Solid organizational and time-management capabilities.

Responsibilities

• Access and extract client files from archival repositories.
• Cross-reference records to confirm client identities against IDs.
• Cross-check data across databases and records for inconsistencies.
• Submit data maintenance requests in the central banking platform.
• Input customer data with high precision and completeness.
• Follow established operational guidelines and escalation processes.
• Track processed tasks, pending cases, and backlog items clearly.
• Report anomalies or errors to designated leads or departments.
• Protect confidential records with strict privacy and security measures.
• Achieve turnaround and performance benchmarks while preserving data integrity.

Skills

Detail-oriented

Data administration

Records management

Operational processing

Compliance

Time-management

Digital skills

Education

Diploma or Bachelor's Degree

Job description

We are seeking a detail-oriented Admin Support Specialist to drive core banking maintenance, records verification, and operational documentation. You will uphold rigorous data integrity across archival and core systems, ensure seamless alignment with internal compliance workflows, and deliver dependable administrative execution to support high-standard operational service delivery.

Key Responsibilities:

• Access and extract client files and documentation from designated archival repositories.
• Examine records thoroughly to cross-reference and confirm client identities against corresponding ID numbers.
• Cross-check data across internal databases and physical/digital records to spot inconsistencies, gaps, or errors.
• Submit data maintenance requests within the central banking platform strictly following standard operating procedures.
• Input customer data with high precision, making sure every mandatory field and background record is fully accounted for.
• Comply with established operational guidelines, internal checks, and escalation protocols.
• Track and document all processed tasks, pending cases, and backlog items clearly.
• Report anomalies, ambiguous records, or technical errors promptly to designated leads or departments.
• Protect confidential client records through strict adherence to data privacy and security measures.
• Consistently achieve turnaround and performance benchmarks while preserving absolute data integrity.

Requirements:

• Diploma or Bachelor's Degree in any relevant discipline.
• At least 2 years of professional experience in operational processing, data administration, records management, or document verification.
• Meticulous attention to detail combined with a structured, step-by-step working style.
• Proven capacity to sustain focus and maintain zero-defect standards when executing high-volume, routine assignments.
• Proficient digital skills with ease navigating multiple software interfaces and internal databases.
• Demonstrated capability to adhere rigorously to compliance frameworks, established controls, and standard workflows.
• Solid organizational capabilities with dependable time-management and prioritization skills.