Operation officer

SEBASTIAN LIEW CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A medical clinic in Singapore is seeking an officer to support customer relations and improve service standards. The role involves managing operational processes efficiently, overseeing inventory and orders, and providing technical support to the medical herbalist. Candidates must be digitally savvy and possess skills in various operational processes within a clinical setting. This position emphasizes strong engagement with clients and a commitment to high service standards.

Qualifications

• Must be digitally savvy and possess skills in operational processes in a clinical setting.

Responsibilities

• Support good customer relations.
• Ensure and adopt continuous improvement in service standards.
• Ensure all operational processes run smoothly and cost-efficiently.
• Manage inventory and orders.
• Provide technical support for the medical herbalist.

Skills

Digitally savvy

Skills in various operational processes in a clinical setting

Job description

Overview

This position reports to the clinic's chief medical herbalist and naturopathic doctor and interfaces with the clients. The role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and provide technical support for the medical herbalist. The officer is expected to be digitally savvy and have the skills in various operational processes in a clinical setting.

Responsibilities

• Support good customer relations
• Ensure and adopt continuous improvement in service standards
• Ensure all operational processes run smoothly and cost-efficiently
• Manage inventory and orders
• Provide technical support for the medical herbalist

Qualifications

• Digitally savvy
• Skills in various operational processes in a clinical setting