Operation Manager

Jackson Global; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading home decor company located in Singapore is seeking an Entry-level Operation Manager. The successful candidate will handle customer inquiries, provide product information, process orders, and ensure exceptional service quality. This full-time position offers great benefits and opportunities for career growth. The ideal applicant is a fresh graduate with strong communication skills who is enthusiastic about customer service and home decor. Join a growing team committed to excellence and customer care.

Benefits

Competitive pay

Career growth opportunities

Great benefits

Qualifications

• Fresh graduates are preferred for client-facing roles.
• Experience in customer service and hotel industry is valuable.
• A problem solver with a customer-first mindset is essential.

Responsibilities

• Handle customer inquiries quickly and professionally.
• Guide customers to product solutions and process orders smoothly.
• Maintain accurate records and track shipments effectively.

Skills

Customer service skills

Clear communication

Problem-solving abilities

Ability to work independently

Familiarity with CRM systems

Team player

Time management

Education

Fresh graduates preferred

Experience in customer service or hotel industry

Experience in home decor and interior design

Tools

Microsoft Office

Google Suite

Job description

1 day ago Be among the first 25 applicants

Company Overview

50 years of craftsmanship, style, and innovation.

From classic curtains to modern motorized blinds, we design window covering solutions that blend beauty and function. With a commitment to quality and customer care, we make premium products accessible. Now, we’re expanding—new markets, new experiences, and new ways to bring timeless elegance into every space.

Position Summary

Operation Manager will be responsible for handling customer inquiries, providing product information, processing orders, and resolving any issues with professionalism and efficiency. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset.

What You’ll Do

• Connect with customers via phone, email, and chat—quickly, clearly, and professionally.
• Guide customers to the perfect product and solution, and liaise with specialists for expert advice.
• Process orders, track shipments, and ensure smooth deliveries.
• Solve problems fast. If it needs escalation, you’ll make it seamless.
• Keep records precise and up to date.
• Work closely with sales, logistics, and installation to create a flawless experience for customers.
• Listen, learn, and use customer feedback to make our service even better.

What You Bring (Qualifications And Requirements)

• Fresh graduates are preferred.
• Experience in customer service and hotel industry.
• A plus if there is experience in home decor and interior design.
• Clear, confident communication and a natural ability to connect with people.
• Ability to handle high sales volume and thrive in a fast-paced environment.
• A problem-solver with a customer-first mindset.
• Comfortable with CRM systems and Microsoft Office/Google Suite.
• A team player who is also great at working independently.

Your Career Growth Journey

3 Months: Evaluation for Probation Period

6 Months: Evaluation for Management Position

Why Us?

• Join a brand that’s growing, trusted, and built on quality.
• Competitive pay, great benefits, and real career opportunities.
• A place to learn, grow, and take your career to the next level.

Your future starts here.

Ready to Join Us?

Send your resume and a cover letter telling us why you’re the perfect fit. And include application details: Email or LinkedIn Page.

Let’s build something great together.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Wholesale Building Materials

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