Operation Admin Assistant

HK SEATRANS PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

HK SEATRANS PTE. LTD. in Singapore seeks a diligent operations support teammate to assist daily client communications and documentation in a fast-paced environment.

You will respond to client emails and messages, prepare and distribute reports, manage data and filing, liaise with vendors, and help ensure compliance and smooth operations, including evenings, weekends, and public holidays as needed.

Responsibilities

• Respond promptly to client emails, MS Teams messages, and requests to maintain clear communication and support daily operations
• Prepare, generate, proofread, and distribute documents and reports accurately to relevant stakeholders
• Enter data and maintain accurate records of operational requests to support compliance and audit readiness
• Organize and maintain filing systems and document management for easy retrieval and tracking of requests and deliverables
• Follow company policies and procedures to maintain operational compliance
• Review, approve, and document new or replacement staff pass/access card requests via the client’s procurement system
• Liaise with vendors and suppliers to coordinate procurement needs and ensure timely delivery of services
• Monitor vendor performance and assist in resolving issues to maintain service quality
• Facilitate communication between vendors and staff to support operational needs
• Provide general support to team members to enhance team productivity and collaboration
• Work on a rotating schedule that includes evenings, weekends, and public holidays as required to ensure continuous operation

Job description

Responsibilities

• Respond promptly to client emails, MS Teams messages, and requests to maintain clear communication and support daily operations
• Prepare, generate, proofread, and distribute documents and reports accurately to relevant stakeholders
• Enter data and maintain accurate records of operational requests to support compliance and audit readiness
• Organize and maintain filing systems and document management for easy retrieval and tracking of requests and deliverables
• Follow company policies and procedures to maintain operational compliance
• Review, approve, and document new or replacement staff pass/access card requests via the client’s procurement system
• Liaise with vendors and suppliers to coordinate procurement needs and ensure timely delivery of services
• Monitor vendor performance and assist in resolving issues to maintain service quality
• Facilitate communication between vendors and staff to support operational needs
• Provide general support to team members to enhance team productivity and collaboration
• Work on a rotating schedule that includes evenings, weekends, and public holidays as required to ensure continuous operation