Open Text System Analyst

Tech Aalto Pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Tech Aalto Pte Ltd in Singapore is seeking a seasoned System Analyst / Business Analyst (techno-functional) to support analysis, design and implementation of workflow-driven enterprise systems, including OpenText ECM. You will bridge business problems and technical solutions across IT and business teams.

Responsibilities include gathering and documenting requirements, translating them into functional specs and designs, coordinating testing, and supporting deployment.

Qualifications

• Degree in Computer Science, Information Technology, or related discipline.
• 8–10+ years of System Analyst / Business Analyst experience (techno-functional).
• Strong workflow-based systems and business process knowledge.
• Proficient in system integrations, APIs and data flows.
• Excellent communication with technical and business stakeholders.

Responsibilities

• Gather, analyze and document business and system requirements.
• Translate requirements into functional specifications, workflows and system designs.
• Perform impact analysis and support solution definition.

Skills

System Analysis

Business Analysis

Techno-functional

Workflow Management

APIs & Data Flows

Stakeholder Communication

Integration

Education

Bachelors in CS/IT

Tools

OpenText ECM

API Testing

Job description

Role Summary

The System Analyst will support the analysis, design and implementation of workflow-driven enterprise systems of the client, including document and content management platforms (e.g., OpenText). This is a techno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze and document business and system requirements
• Translate requirements into functional specifications, workflows and system designs
• Perform impact analysis and support solution definition

Workflow & Process Management

• Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
• Ensure workflows align with business needs, operational efficiency and compliance standards
• Ensure application solutioning aligns with defined application technical and functional design principles
• Identify opportunities for process improvements and automation

Techno-Functional Coordination

• Act as a liaison between business users and technical teams
• Work closely with developers and architects to ensure accurate implementation
• Support integration discussions and data flow analysis

Testing & Implementation

• Review test cases and scenarios and support SIT/UAT execution
• Coordinate defect resolution and ensure quality delivery
• Support deployment, release activities and post-implementation validation

Support & Maintenance

• Assist in troubleshooting system issues and support production environments
• Participate in incident and problem management activities
• Ensure proper documentation and knowledge management

  Requirements

  • Degree in Computer Science, Information Technology, or related discipline
  • 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional)
  • Strong understanding of workflow-based systems and business processes
  • Good technical knowledge of system integrations, APIs and data flows
  • Ability to communicate effectively with both technical and business stakeholders

  Good to Have

  • Experience with OpenText or Enterprise Content Management (ECM) platforms
  • Exposure to banking systems and regulatory environments
  • Familiarity with Agile / Waterfall methodologies

  Preferred Attributes

  • Strong analytical and problem-solving skills
  • Attention to detail and documentation quality
  • Ability to work in a structured, governance-driven environment