Onsite Desktop Support Engineer — Rotating Shifts

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

GMP Technologies (S) Pte Ltd is seeking an IT support specialist to provide daily on-site and off-site technical assistance across desktop, network, and system environments in Singapore. You will ensure SLA commitments are met through proactive troubleshooting and responsive ticket handling.

The role requires a Diploma in IT, solid Windows OS knowledge, basic networking, and strong customer-focused communication. Willingness to travel and work rotating shifts is essential.

Qualifications

• Diploma in IT or relevant discipline.
• Experience in desktop support and Windows OS, basic networking.
• Customer support experience is advantageous.
• Good troubleshooting and interpersonal skills.
• Willing to travel to multiple sites.
• Willing to work rotating shifts (AM/PM).

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite.
• Provide on-site support for systems, network and desktop troubleshooting to meet SLA.
• Work with product team on system enhancements or troubleshooting.

Skills

Desktop support

Windows OS

Basic networking

Troubleshooting

Customer service

Interpersonal skills

Willing to travel

Shift work

Education

Diploma in IT

Job description

GMP Technologies (S) Pte Ltd is seeking an IT support specialist to provide daily on-site and off-site technical assistance across desktop, network, and system environments in Singapore. You will ensure SLA commitments are met through proactive troubleshooting and responsive ticket handling.

The role requires a Diploma in IT, solid Windows OS knowledge, basic networking, and strong customer-focused communication. Willingness to travel and work rotating shifts is essential.