On-Site Field Service Engineer – Install, Diagnose & Repair

Axcelis Technologies; Singapore; Sur place; SGD 62 000 - 93 000; Plein temps

Résumé du poste

Axcelis Technologies is seeking a field service professional to provide on-site installation, diagnostics, troubleshooting, service, and repair of complex equipment. You will instruct customers in operation and maintenance and act as the primary company liaison on technical and administrative matters for assigned projects.

The role emphasizes interpreting customer needs and coordinating with sales, support, or engineering teams.

Qualifications

• Bachelor's degree with 2-4 years of professional experience.

Responsabilités

• Provide on-site installation, diagnosis, troubleshooting, service and repair of complex equipment and systems.
• Instruct customers in operation and maintenance of the system.
• Serve as company liaison with customer on administrative and technical matters for assigned projects.
• Interpret customers' needs and clarify responsibility for problem resolution among sales, customer support, or engineers.
• May include field support across hardware, software, PCs, and networking/wireless networking.

Formation

Bachelor's degree

Description du poste

Axcelis Technologies is seeking a field service professional to provide on-site installation, diagnostics, troubleshooting, service, and repair of complex equipment. You will instruct customers in operation and maintenance and act as the primary company liaison on technical and administrative matters for assigned projects.

The role emphasizes interpreting customer needs and coordinating with sales, support, or engineering teams.