Field Service Engineer

Axcelis; Singapore; On-site; SGD 62,000 - 93,000; Full time

Job summary

Axcelis is hiring a Field Service Engineer for Singapore. The role involves on-site installation, diagnosing and repairing complex equipment, and providing customer support. You will interact with customers on technical matters and ensure proper operation and maintenance of systems.

Typically a Bachelor's degree with 2-4 years of professional field service experience is required. The position offers a competitive base salary and benefits in Singapore.

Qualifications

• Bachelor's degree in engineering or related field.
• 2-4 years of field service experience.

Responsibilities

• Perform on-site installation, troubleshooting, service and repair of complex equipment and systems.
• Instruct customers in operation and maintenance of the system.
• Serve as liaison with customer on administrative and technical matters for assigned projects.

Skills

On-site service

Troubleshooting

Customer liaison

Installation

Education

Bachelor's degree

Job description

## Field Service EngineerApply: Singapore: Full time: Posted Today: 11923**JOB DESCRIPTION**Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. This job provides customer support. Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.**EQUAL OPPORTUNITY STATEMENT**It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.**U.S. BASE SALARY RANGE**S$62,079.84 - S$93,119.76This base salary range reflects the typical compensation for this role across U.S. locations.Our salary ranges are determined by role and level; individual pay is determined based onmultiple factors, including job-related skills, experience, relevant education or training, worklocation, and internal equity. The range provides the opportunity for growth and progression asyou develop within the role.Base pay is one part of our U.S. total compensation package which includes eligibility in theAxcelis Team Incentive bonus plan, and comprehensive benefits package (for regularemployees working 20+ hours a week).### About AxcelisWant to discover just how far your intellectual curiosity can take you? You’re in the right place. For more than four decades, Axcelis Technologies has been at the forefront of innovation in semiconductor manufacturing technology. Chipmakers around the globe rely on our tools and process expertise to deliver the semiconductors that power modern life—from smartphones and computers to cameras and cars. Our influence is global, with over 30 locations, an installed base of thousands worldwide and a customer list that includes the world’s largest semiconductor manufacturers. Ready to unleash your full potential? Discover just how far you can go, at Axcelis.