Remote Field Service Engineer 24/7 Onsite Diagnostics

PARK PLACE TECHNOLOGIES PRIVATE LIMITED; Singapore; Remote; SGD 55,000 - 90,000; Full time

Job summary

Park Place Technologies Private Limited in Singapore is seeking a Field Service Engineer to provide onsite diagnostic support for customers within a defined territory, handling hardware, storage networks, and system configurations under SLA terms. You will respond to failures 24/7, perform remote analysis when possible, and coordinate parts and documentation to minimize downtime.

The role requires five years of OEM data center hardware experience, CompTIA A+ and Server+ certifications, ability

Qualifications

• At least five years of OEM data center hardware experience.
• Must have CompTIA A+ and Server+ certifications.
• Ability to work long and unusual hours, on-call 24/7.

Responsibilities

• Provides onsite technical customer support and timely responses.
• Performs remote diagnosis and determines needed parts.
• Maintains inventory accuracy and service records.
• Communicates effectively with customers and support center.

Skills

CompTIA A+ and Server+ required

Education

High School Degree

Bachelor's degree in related field

Tools

OEM hardware certifications (Dell/IBM/HP)

Job description

Park Place Technologies Private Limited in Singapore is seeking a Field Service Engineer to provide onsite diagnostic support for customers within a defined territory, handling hardware, storage networks, and system configurations under SLA terms. You will respond to failures 24/7, perform remote analysis when possible, and coordinate parts and documentation to minimize downtime.

The role requires five years of OEM data center hardware experience, CompTIA A+ and Server+ certifications, ability