Offshore Sales Support Specialist – Rigging & Consumables

OMEGA 365 SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 40 000 - 70 000; Plein temps

Avantages offerts par ce poste

Transport from Clementi MRT

Résumé du poste

OMEGA 365 SINGAPORE PTE. LTD. is seeking a detail-oriented Inside Sales Support professional to handle inquiries, quotes, and order processing for offshore products such as rigging and consumables.

You will coordinate with engineering, production, logistics, and procurement to ensure accurate technical specifications and timely delivery. You will maintain customer records in the ERP system, support the sales team, and assist the accounts department with payment follow-ups.

Qualifications

• Education: Minimum Diploma or equivalent.
• Experience: 1–3 years in inside sales, sales support, or customer service.
• Familiarity with offshore equipment (Rigging & Consumables) is an advantage.
• Proficiency in Microsoft Office (especially Excel) and CRM tools.
• Good knowledge of logistics, shipping, and INCO terms.
• Excellent communication skills for stakeholder engagement.

Responsabilités

• Receive, review, and qualify incoming customer enquiries/technical queries for offshore products (e.g., rigging and consumables). Prepare accurate and timely technical/commercial quotations.
• Manage end-to-end sales orders from PO receipt to invoice generation and final delivery.
• Collaborate with engineering, production, warehouse, service, and procurement to ensure technical specs, drawings, and certificates are met.
• Coordinate with forwarders for import/export shipping documentation.
• Maintain healthy relationships with existing customers and support the sales team.
• Update and maintain accurate records of customer information and sales activity in ERP systems & E-Filing.
• Assist Accounts with payment follow-up.
• Any other ad hoc assignments.

Connaissances

Inside sales

Sales support

Customer service

CRM tools

Excel

Logistics

Communication skills

Formation

Diploma or equivalent

Outils

CRM tools

Description du poste

OMEGA 365 SINGAPORE PTE. LTD. is seeking a detail-oriented Inside Sales Support professional to handle inquiries, quotes, and order processing for offshore products such as rigging and consumables.

You will coordinate with engineering, production, logistics, and procurement to ensure accurate technical specifications and timely delivery. You will maintain customer records in the ERP system, support the sales team, and assist the accounts department with payment follow-ups.