Indoor Sales Support / Inside Sales Coordinator - Offshore Oil and Gas

Omega 365 Singapore Pte Ltd; Singapore; Presencial; SGD 39.000 - 61.000; Jornada completa

Descripción de la vacante

Omega 365 Singapore Pte Ltd is seeking an energetic Inside Sales Specialist to manage inquiries, prepare quotations, and process orders for offshore products such as rigging and consumables. You will coordinate with internal teams and freight forwarders to ensure documentation and technical specifications are met.

The role requires a diploma and 1–3 years in inside sales or customer service, strong Excel and CRM skills, and a solid understanding of logistics and Incoterms.

Formación

• Diploma or equivalent is required.
• 1–3 years in inside sales, sales support or customer service.
• Proficiency in MS Office, especially Excel, and CRM tools.
• Good knowledge of logistics, shipping and Incoterms.
• Excellent communication and interpersonal skills.
• Meticulous, detail-oriented and able to work under pressure in a fast-paced environment.
• Familiarity with offshore equipment, rigging, and consumables will be advantageous.

Responsabilidades

• Receive, review, and qualify incoming customer enquiries and technical queries for offshore products, such as rigging and consumables.
• Prepare accurate and timely technical and commercial quotations.
• Manage the end-to-end sales order process, from Purchase Order (PO) receipt to invoice generation and final delivery.
• Collaborate with internal teams, including Engineering, Production, Warehouse, Service, and Procurement, to ensure technical specifications, drawings, and certificates are met.
• Coordinate with freight forwarders on import/export shipping documentation.
• Maintain good relationships with existing customers and provide support to the sales team.
• Update and maintain accurate customer and sales records using in-house ERP systems and e-filing.
• Assist the Accounts Department with payment follow-ups when required.

Conocimientos

Inside sales

Customer service

CRM tools

Excel

Logistics knowledge

Educación

Diploma or equivalent

Herramientas

CRM software

ERP systems

Microsoft Excel

Descripción del empleo

About the role

This role involves managing sales inquiries, quotations, and orders for offshore products such as rigging and consumables. You will process purchase orders end-to-end, from receipt through to invoice generation and delivery, while coordinating with internal teams and external freight forwarders to ensure all technical specifications and documentation requirements are met.

Key responsibilities

• Receive, review, and qualify incoming customer enquiries and technical queries for offshore products, such as rigging and consumables

• Prepare accurate and timely technical and commercial quotations

• Manage the end-to-end sales order process, from Purchase Order (PO) receipt to invoice generation and final delivery

• Collaborate with internal teams, including Engineering, Production, Warehouse, Service, and Procurement, to ensure technical specifications, drawings, and certificates are met

• Coordinate with freight forwarders on import/export shipping documentation

• Maintain good relationships with existing customers and provide support to the sales team

• Update and maintain accurate customer and sales records using in-house ERP systems and e-filing

• Assist the Accounts Department with payment follow-ups when required

About you

• Minimum Diploma or equivalent

• 1–3 years of experience in inside sales, sales support, or customer service

• Proficient in Microsoft Office, especially Excel, and CRM tools

• Good knowledge of logistics, shipping, and Incoterms

• Excellent communication and interpersonal skills

• Meticulous, detail-oriented, and able to work under pressure and meet tight deadlines

• Able to work effectively in a fast-paced and dynamic environment

• Familiarity with offshore equipment, rigging, and consumables will be an advantage