Officer Trade Finance Operations (Doc Checker)

ING Bank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A major global bank in Singapore is seeking a professional with trade finance knowledge to join their Trade Services Department. The role involves checking Import and Export L/C documents, providing quality assurance, and advising branch offices on discrepancies. Strong communication skills and at least 2 years of experience in trade finance are required. Candidates with CDCS certification are preferred. The position supports Asian and European offices, ensuring compliance with banking policies.

Qualifications

• Minimum 2 years of experience in handling both Import and Export transactions.
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
• Knowledge of ICC publications such as UCP600 and ISP98.

Responsibilities

• Perform checks of Import and Export L/C documents.
• Communicate with offices regarding document status.
• Provide advice on discrepancies noted on documents.

Skills

Trade finance products knowledge

Effective communication skills

Microsoft Office applications

Knowledge of ICC publications

Regulatory compliance knowledge

Education

CDCS certification

Tools

Swift Alliance

Job description

• REQ-10106420
• 05/01/2026
• Customer Loyalty
• Singapore, Singapore
• ING Bank

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor‑made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overall Function:

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross‑border transactions. Some relevant working knowledge of trade business conducted in Europe.

This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

Key Responsibilities:

• Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents.
• Communicate with Europe & Asia offices on the check status ಕಾಲ L/C documents.
• Provide professional advice to the branch offices on discrepancies noted on the documents; fulfil terms and conditions in theSHOC and mitigate non‑compliance document presentation after shipment.
• Co‑ordinate and work efficiently within the team to ensure daily tasks are executed as per SLA and Global work instructions and escalation to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the workflow.
• Ensure adherence to ING’s procedures, policy and guidelines at all times.
• Propose areas of improvement in the team for the benefit of the team and branch offices.
• Assist in projects to improve work processes & migrations.

Other responsibilities and daily tasks include the following:

• Provide quality checking Halle and timely service delivery to branch offices.
• Cultivate team spirit and build confidence in the new team in their handling of their daily documents checking.
• Continuously exceed customer expectations: the WOW effect.

Qualifications and Skills:

• Minimum 2 years of experience in handling both Import and Exportsolo Certifications.
• CDCS certification preferred.
• Microsoft Office applications – MS Word, Excel, PowerPoint, Access, Visio, etc.
• Knowledge of Swift Alliance and any main accounting system.
• Knowledge ofúsica ICC publications – UCP600, ISP98, URR725, URC522, ISBP.
• Knowledge of local region’s regulatory compliance and anti‑money laundering policy.
• Possess effective communication skill to work with the teams and branch offices.
• Preferably with exposure to outsource/insource operations.

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Syeulgi Choi

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behandelen iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.