Night Duty Manager — Front Office Leader, Hotel

Oxford Hotel Pte Ltd; Singapore; On-site; SGD 28,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Night shift allowance

Staff discount

Medical insurance

Training opportunities

Collaborative environment

Job summary

Oxford Hotel Pte Ltd in Singapore is seeking an experienced Duty Manager to support the Department Head in daily Front Office operations, uphold service standards, and maximize room revenue in line with hotel policies.

You will lead and supervise junior staff, resolve guest issues diplomatically, liaise with other departments, and work permanent night shifts. The role offers a salary range of SGD 2,500 to 2,900, meal and night shift allowances, medical insurance, and ongoing training.

Qualifications

• Proactive team player with min 3 year's experience in a similar capacity in the hospitality industry.
• Good leadership and decision making skills.
• Outstanding communication & people skills.
• Permanent night shift

Responsibilities

• Manage Front Office operations in line with hotel policies and procedures.
• Supervise and lead junior staff in the department.
• Resolve guest conflicts efficiently and diplomatically to maintain goodwill.
• Liaise effectively with other departments and work as a team.

Skills

Leadership

Communication

People skills

Job description

Oxford Hotel Pte Ltd in Singapore is seeking an experienced Duty Manager to support the Department Head in daily Front Office operations, uphold service standards, and maximize room revenue in line with hotel policies.

You will lead and supervise junior staff, resolve guest issues diplomatically, liaise with other departments, and work permanent night shifts. The role offers a salary range of SGD 2,500 to 2,900, meal and night shift allowances, medical insurance, and ongoing training.