New Markets Account Executive

Salesforce; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading CRM company in Singapore is seeking a Named Account Executive to develop relationships and drive customer satisfaction in Malaysia. The role requires establishing strategic plans, understanding customer needs, and utilizing effective communication skills. Candidates should be fluent in English and Bahasa-Melayu, and possess strong interpersonal skills. The position offers competitive benefits including well-being reimbursement and parental leave.

Benefits

Well-being reimbursement

Generous parental leave

Adoption assistance

Fertility benefits

Qualifications

• Establishes plans to achieve sales objectives in the local Malaysian market.
• Identifies compelling value propositions that address customer needs.
• Interacts with customers clearly and concisely using various methods.

Responsibilities

• Develop key customer stakeholder relationships and drive satisfaction.
• Lead the end-to-end sales process engaging appropriate resources.
• Share Salesforce value proposition for existing and/or new customers.

Skills

Account Planning and Strategies

Research and Discovery

Solutioning

Customer Communication

Resource Application

Team Selling

Fluency in English and Bahasa-Melayu

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Position

Named Account Executive, Malaysia

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long‑term strategy for the account, aligned with customer business objectives
• Lead the end‑to‑end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go‑to‑market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Required Qualifications

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.
• Research and Discovery: Uncovers a prospect's current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
• Language: Fluency in written and spoken English and Bahasa‑Melayu.

Preferred Qualifications

• Excellent interpersonal and communications skills.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks

Check out our benefits site which explains our various benefits, including well‑being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note

By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Salesforce is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, or disability status. Salesforce does not accept unsolicited headhunter or agency resumes. Salesforce will not pay any third‑party agency or company that does not have a signed agreement with Salesforce.