Network Support Engineer

IO3 PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a skilled IT Network Technician to manage router, switch, and network configurations. The role involves maintaining security protocols, supporting LAN/WAN technologies, and providing technical assistance to customers in a team environment. Knowledge of CISCO equipment and familiarity with structured cabling is essential. This position may involve occasional shipboard work, offering additional allowances.

Qualifications

• Practical experience in configuring routers/switches/WiFi (e.g., CISCO) and firewalls.
• Experience in maintaining and upgrading firmware/OS on network devices.
• Familiar with building small enterprise networks.

Skills

Configuring routers/switches/WiFi

Firewall management

Layer 2 & 3 Switches support

Network troubleshooting

Structured Cabling

Windows applications (MS Office, Visio)

LAN/WAN technologies

Cybersecurity knowledge

Job description

Qualifications & Experience

• Practical experience in configuring routers/switches/WiFi (e.g., CISCO), firewalls, intrusion detection/protection systems.
• Firewall rules, VLAN configuration, management and security settings.
• Maintaining and upgrading Firmware / OS on Network Devices.
• Configuration, support and troubleshooting of Layer 2 and Layer 3 Switches.
• Familiar with building small enterprise network and creating network infrastructure diagrams.
• Experienced and familiar with Structured Cabling, NetworkSolutions, Routing technologies.
• Responsible to provide Network support to customers in a team setting.
• Windows applications software skills like MS Word, Excel, PowerPoint, Visio, FTP, TFTP, etc.
• Knowledge of Managed Services and hands on experience on LAN/WAN technologies.
• Knowledge of Layer 2 & 3 Technologies: Good knowledge of Switching technologies like VLANs, Routing.
• Knowledge of Cybersecurity, IoT protocols such as Modbus TCP/IP is desirable.
• Possibility to attend shipboard work (not regular basis, maybe 3 to 5 days a month, have extra allowance).