Network Engineer (ServiceNow)

Exasoft Pte. Ltd.; Singapore; In loco; SGD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Exasoft Pte. Ltd. in Singapore seeks an experienced Network Engineer to manage ServiceNow Discovery and Service Mapping for network devices and services.

You will ensure CMDB data quality, onboard assets, troubleshoot discovery issues, and collaborate with stakeholders and vendors on delivery.

Competenze

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of experience in network engineering or operations.
• Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB.
• Strong understanding of network technologies including routing, switching, and firewalls.
• Knowledge of CI relationships, CMDB data models, and data governance practices.
• Experience in Python or PowerShell for automation is advantageous.

Mansioni

• Execute and manage ServiceNow Discovery and Service Mapping for network devices and services.
• Validate, reconcile, and maintain CMDB CIs and relationships.
• Onboard network assets and dependencies into ServiceNow with accurate attributes and mappings.
• Troubleshoot discovery issues and improve discovery patterns, probes, and credentials.
• Ensure CMDB data quality through governance and remediation activities.
• Document onboarding standards, processes, and operational procedures.
• Collaborate with internal stakeholders and vendors to support project delivery.

Conoscenze

ServiceNow Discovery

ServiceNow Mapping

CMDB

Network Engineering

Formazione

Bachelor's degree in Computer Science/IT or related

Descrizione del lavoro

Responsibilities

• Execute and manage ServiceNow Discovery and Service Mapping for network devices and services.
• Validate, reconcile, and maintain CMDB Configuration Items (CIs) and relationships.
• Onboard network assets and dependencies into ServiceNow with accurate attributes and mappings.
• Troubleshoot discovery issues and improve discovery patterns, probes, and credentials.
• Ensure CMDB data quality through governance and remediation activities.
• Document onboarding standards, processes, and operational procedures.
• Collaborate with internal stakeholders and vendors to support project delivery.

Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of experience in network engineering or operations.
• Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB.
• Strong understanding of network technologies, including routing, switching, and firewalls.
• Knowledge of CI relationships, CMDB data models, and data governance practices.
• Experience in Python or PowerShell ing for automation is advantageous.
• Strong analytical, documentation, and stakeholder management skills.