Enterprise Service Now Delivery Engineer

Nityo Infotech Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Nityo Infotech Limited in Singapore is seeking a seasoned network/CMDB specialist to join our IT operations team. This role focuses on CMDB data accuracy, CI relationships and IT service management within ServiceNow.

You will own CMDB data models, perform Discovery and Mapping with ServiceNow, and drive data quality across the environment. Strong scripting (Python/PowerShell) is a plus for automation and data reconciliation.

Qualifications

• 5+ years in network engineering / operations with exposure to CMDB and IT service management.
• Hands-on ServiceNow Discovery and Service Mapping experience.
• Strong understanding of CMDB data models, CI relationships and data-quality practices.
• Solid network fundamentals (routing, switching, firewalls) to interpret discovered topology.
• Scripting / automation (Python, PowerShell) for data reconciliation is an advantage.
• Detail-oriented with strong data-validation discipline.

Skills

Network engineering

IT service management exposure

CMDB concepts

CI relationships

Data quality practices

Tools

ServiceNow Discovery

Service Mapping

Python

PowerShell

Job description

• 5+ years in network engineering / operations with exposure to CMDB and IT service management.


• Hands-on ServiceNow Discovery and Service Mapping experience.


• Strong understanding of CMDB data models, CI relationships and data-quality practices.


• Solid network fundamentals (routing, switching, firewalls) to interpret discovered topology.


• Scripting / automation (Python, PowerShell) for data reconciliation is an advantage.


• Detail-oriented with strong data-validation discipline.