Multi-Chat Customer Support Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a customer service professional to manage enquiries from digital platforms. The ideal candidate will handle multiple chats, provide timely solutions to customer issues, and ensure satisfaction. Responsibilities include addressing various account-related inquiries and payment arrangements. Interested applicants should email their resume to the provided address.

Responsibilities

• Manage customer enquiries from digital platforms.
• Handle multiple chats simultaneously.
• Provide timely solutions to meet KPIs.
• Address complaints related to various account issues.
• Arrange payment plans and other duties as needed.

Job description

A leading recruitment agency in Singapore is looking for a customer service professional to manage enquiries from digital platforms. The ideal candidate will handle multiple chats, provide timely solutions to customer issues, and ensure satisfaction. Responsibilities include addressing various account-related inquiries and payment arrangements. Interested applicants should email their resume to the provided address.