Motor Claims Specialist - Career Growth & Support

JAC Recruitment; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive remuneration package

Career development opportunities

Supportive and collaborative working环境

Job summary

JAC Recruitment is seeking a Motor Claims Executive / Claims Officer to manage and process motor claims with accuracy and fairness, within approved authority and guidelines.

The role requires strong communication skills, teamwork, and the ability to multitask across inquiries, investigations, and file reviews. Fresh graduates are welcome, with insurance-related certification preferred.

Qualifications

• Diploma, CGI qualification, or equivalent insurance certification.
• Fresh graduates are encouraged to apply.
• Prior motor claims experience is an advantage but not required.
• Strong interpersonal and communication skills.
• Ability to multitask, teamwork, and adapt to challenges.
• Detail-oriented, customer-focused and professional with stakeholders.

Responsibilities

• Manage and process motor insurance claims efficiently within service standards and guidelines.
• Review and update claim reserves to reflect current exposures.
• Identify, investigate, and escalate suspicious or potentially fraudulent claims.
• Handle inquiries via phone, email, and in-person with professional service.
• Coordinate with internal teams, external providers, and stakeholders to resolve claims.
• Provide guidance to administrative staff and improve workflows for efficiency.

Skills

Detail-oriented

Interpersonal communication

Multitasking

Teamwork

Customer service

Education

Diploma or CGI qualification in insurance

Tools

Microsoft Office

Job description

JAC Recruitment is seeking a Motor Claims Executive / Claims Officer to manage and process motor claims with accuracy and fairness, within approved authority and guidelines.

The role requires strong communication skills, teamwork, and the ability to multitask across inquiries, investigations, and file reviews. Fresh graduates are welcome, with insurance-related certification preferred.