Motor Claims Specialist - Fast, Fair Settlements

Allianz Insurance Singapore; Singapore; On-site; SGD 65,000 - 98,000; Full time

Job summary

Allianz Insurance Singapore is seeking a Claims Specialist to manage motor claims from notification through settlement, including WS, OD, PD, and BI claims. You will assess liability, negotiate settlements, and ensure compliance with MCF and company policies while delivering professional service.

Ideal candidates have 2–5 years of motor claims experience, familiarity with Merimen, and strong analytical & communication skills to support cost control and customer satisfaction.

Qualifications

• Minimum 2–5 years of experience in motor claims handling.
• Exposure to Windscreen (WS), Own Damage (OD) and Third-Party Property Damage (PD) claims is required.
• Knowledge of Singapore's Motor Claims Framework (MCF) and related practices.

Responsibilities

• Manage a portfolio of motor claims from notification through to settlement and closure.
• Conduct liability assessments and negotiate settlements with claimants and third parties.
• Review coverage terms to determine applicability and delegated authority.
• Maintain reserves, manage costs, and ensure regulatory compliance.
• Document all claim actions and maintain accurate records in the claims system.

Skills

Motor claims handling

Liability assessment

Negotiation

Customer service

Communication

Education

BCP Certification

PGI Certification

ComGl Certification

Tools

Merimen

Job description

Allianz Insurance Singapore is seeking a Claims Specialist to manage motor claims from notification through settlement, including WS, OD, PD, and BI claims. You will assess liability, negotiate settlements, and ensure compliance with MCF and company policies while delivering professional service.

Ideal candidates have 2–5 years of motor claims experience, familiarity with Merimen, and strong analytical & communication skills to support cost control and customer satisfaction.