Milestone VMS Support Technician (12-Hour Rotational Shifts)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Singapore is looking for a technician to maintain and troubleshoot a Video Management System (VMS), specifically Milestone XProtect. The role involves ensuring optimal system performance, responding to operational incidents, and preparing daily maintenance reports. Candidates should have a Diploma in IT and proficiency in Microsoft Office. This position requires the ability to work in a 12-hour rotational shift schedule and ensure compliance with security clearance requirements. Apply via the company's recruitment portal.

Qualifications

• Proficient with Microsoft Office tools.
• Able to conduct basic system troubleshooting.
• Must be eligible for required security clearance.

Responsibilities

• Perform maintenance and troubleshooting for the Video Management System.
• Maintain systems for high service availability.
• Respond to onsite operational incidents.
• Report discrepancies in the system.
• Prepare daily maintenance reports.

Skills

Documentation skills

Communication skills

Presentation skills

Basic knowledge of Windows servers

Troubleshooting Milestone VMS

Understanding of Local Area Networks

Education

Diploma/Nitec in Information Technology or related disciplines

Tools

Microsoft Office

Job description

A leading technology solutions provider in Singapore is looking for a technician to maintain and troubleshoot a Video Management System (VMS), specifically Milestone XProtect. The role involves ensuring optimal system performance, responding to operational incidents, and preparing daily maintenance reports. Candidates should have a Diploma in IT and proficiency in Microsoft Office. This position requires the ability to work in a 12-hour rotational shift schedule and ensure compliance with security clearance requirements. Apply via the company's recruitment portal.