Microsoft 365 Support Engineer: Exchange, Teams & SharePoint
LPS
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Job summary
LPS is seeking Microsoft 365 Support Engineers to provide Level 2 support and administration across the Microsoft 365 service catalogue in Singapore. You will handle day-to-day incidents, requests, and changes, while administering Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
Ideal candidates have 2+ years of M365 admin or L2 experience, strong ITIL-driven support, and familiarity with security and governance tools like Intune and Defender.
Qualifications
- 2+ years of Microsoft 365 administration or L2 support experience.
- Hands-on experience with Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Familiarity with ITIL processes, SLA-driven support, and incident management.
- MS-102, MD-102, or equivalent M365 experience.
Responsibilities
- Deliver day-to-day support for Microsoft 365 services, incidents, requests, and approved changes.
- Administer Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Manage users, groups, licenses, MFA, SSPR, and Conditional Access.
- Support Intune, Defender, Purview, and tenant-supporting Azure services.
- Monitor service health, troubleshoot issues, and manage Microsoft support cases.
- Participate in on-call support and operational improvements.
Skills
Tools
Job description
LPS is seeking Microsoft 365 Support Engineers to provide Level 2 support and administration across the Microsoft 365 service catalogue in Singapore. You will handle day-to-day incidents, requests, and changes, while administering Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
Ideal candidates have 2+ years of M365 admin or L2 experience, strong ITIL-driven support, and familiarity with security and governance tools like Intune and Defender.
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