Merchant Operations Associate — Onboarding & Growth

qlub; Singapore; On-site; SGD 36,000 - 58,000; Full time

Benefits offered by this job

Strong entrepreneurial spirit

Opportunity for growth within a start-up

Dynamic work environment

Job summary

A fast-scaling fintech startup in Singapore is looking for an Operations Associate to optimize operational processes and support merchant onboarding. The ideal candidate has a degree and up to 1 year's experience in operations, preferably in customer-facing roles. You will work closely with cross-functional teams to enhance merchant experiences and help restaurants thrive. This role offers a chance to be part of a rapidly growing organization, with opportunities to make a significant impact on its success.

Qualifications

• 0–1 year's experience in operations, preferably in customer-facing roles.
• Willingness to engage in operational activities and collaborate.
• Commitment to achieving exceptional customer satisfaction.

Responsibilities

• Support operational onboarding for new F&B merchants.
• Coordinate training sessions for merchants.
• Build and maintain strong relationships with merchants.

Skills

Excellent communication

Negotiation skills

Change management

Education

Degree holders from any field

Job description

A fast-scaling fintech startup in Singapore is looking for an Operations Associate to optimize operational processes and support merchant onboarding. The ideal candidate has a degree and up to 1 year's experience in operations, preferably in customer-facing roles. You will work closely with cross-functional teams to enhance merchant experiences and help restaurants thrive. This role offers a chance to be part of a rapidly growing organization, with opportunities to make a significant impact on its success.