Membership Growth & Experience Lead

American Club, The; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

The American Club is seeking a proactive membership sales professional to drive growth and support the onboarding experience for new Members in Singapore. This role requires hospitality focus, strong communication, and weekend event availability.

You will engage prospects, represent the Club at events, and collaborate with internal teams to strengthen member engagement and retention across the membership lifecycle.

Qualifications

• Experience in hospitality or membership sales is a plus.
• Strong interpersonal and written communication skills.
• Proactive and meticulous with a client-focused mindset.

Responsibilities

• Drive membership sales and identify opportunities within the prospect base.
• Represent the Club at events and build networks to attract new members.
• Maintain accurate membership records and prepare reports on performance and trends.
• Manage onboarding and support the membership journey for a positive experience.
• Collaborate with internal teams to enhance member engagement and retention.

Skills

Hospitality sales

Prospecting

Customer service

Interpersonal skills

Weekend availability

Job description

The American Club is seeking a proactive membership sales professional to drive growth and support the onboarding experience for new Members in Singapore. This role requires hospitality focus, strong communication, and weekend event availability.

You will engage prospects, represent the Club at events, and collaborate with internal teams to strengthen member engagement and retention across the membership lifecycle.