Membership Growth & Guest Experience Leader

Allied Search Pte Ltd

Singapore

On-site

SGD 40,000 - 60,000

Full time

6 days ago
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Benefits offered by this job

Excellent Career Progression Opport.
Competitive Remuneration Package
Fun & Dynamic Work Environment

Job summary

ALLIED SEARCH PTE. LTD. is seeking an Executive (Membership Development & Guest Experience) in Singapore to elevate guest visits and drive membership sign-ups through outstanding service and engaging experiences.

You will collaborate with Reservations, Transport and F&B teams, support daily operations and events, and stay informed about in-house programmes to communicate updates to guests. The role requires a business diploma/degree and willingness to work rotating shifts, including weekends and

Qualifications

  • Degree or Diploma in Business or related field.
  • Willing to work rotating shifts, including weekends and public holidays.

Responsibilities

  • Increase guest visitation and membership sign-ups through outstanding customer service and engaging guest experiences.
  • Support the Supervisor in daily operations, as well as festive and ad-hoc events.
  • Maintain up-to-date knowledge of in-house programmes, products and services, and proactively communicate the latest updates to guests.
  • Work closely with Reservations, Transport and F&B to ensure guests’ requests and enquiries are handled promptly and effectively.
  • Support cross-functional projects, including administrative duties and coordination with other business units when required.

Skills

Customer service
Guest experience

Education

Degree / Diploma in Business

Tools

Microsoft Office

Job description

ALLIED SEARCH PTE. LTD. is seeking an Executive (Membership Development & Guest Experience) in Singapore to elevate guest visits and drive membership sign-ups through outstanding service and engaging experiences.

You will collaborate with Reservations, Transport and F&B teams, support daily operations and events, and stay informed about in-house programmes to communicate updates to guests. The role requires a business diploma/degree and willingness to work rotating shifts, including weekends and

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