Member Experience & Events Executive (Private Members’ Club)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury service provider in Singapore is seeking a Program Manager to design and execute high-touch programs that elevate member experiences. The role requires coordinating events, managing budgets, and updating digital content. Ideal candidates will have 2-3 years of experience in program management or event coordination, preferably in high-end service environments. Strong skills in event planning, problem-solving, and digital marketing are essential for success.

Qualifications

• 2-3 years of experience in program management, event planning, or hospitality.
• Experience in private members’ clubs or luxury hotels is preferred.
• Good digital marketing skills are advantageous.

Responsibilities

• Support personalized programs to enhance member experience.
• Coordinate end-to-end event logistics and manage budgets.
• Update digital content across platforms timely.

Skills

Event planning

Program management

Digital marketing

Budget management

Problem-solving

Education

Diploma in relevant field

Job description

Program Development & Member Experience

• Support the creation of personalized and high-touch programs that elevate club member experience.
• Assist in managing a curated event calendar across lifestyle, dining, wellness, and differentiated member programs.
• Stay updated on member interests and industry trends to suggest engaging new ideas.
• Help drive community engagement by supporting programs that encourage member participation.

Event Planning & Coordination

• Coordinate end-to-end event logistics, including venue setup, F&B, programming, and guest flow.
• Work with external service partners on quotations, bookings, and deliverables.
• Support the Membership team with event communications and promotional activities.

Program Administration & Operations

• Assist in managing program budgets to ensure cost-effective execution without compromising quality.
• Handle event registrations and attendance tracking through the member system for accurate reporting.
• Collect and analyse member feedback to support event reviews and program improvements.

Marketing & Content Support

• Work with the IT team to update club website, member portal/app, and social channels with timely content.
• Coordinate with external agencies and partners on content creation and marketing materials for co-hosted events.
• Prepare clear, concise promotional materials and ensure accurate communication of program details, schedules, and benefits.

Digital Innovation

• Identify gaps and propose IT-led solutions or enhancements that can automate manual tasks or improve workflow efficiency for program and events planning and execution.

Requirements

• Diploma with 2-3 years of experience in program management, event planning, or hospitality industry, ideally within a private members’ club, luxury hotel, or similar high-end service environment.
• Preferred Knowledge, skills and abilities:
  • Plan and execute events
  • Design programs that enhance member satisfaction
  • Experienced in budget management and allocation
  • Adaptable with good problem-solving skills
  • Digital marketing experience preferred
  • Knowledge in luxury lifestyle or high net worth community

How to Apply

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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