Marine Operations & Scheduling Coordinator

ENG MOTOR LAUNCH SERVICE; Singapore; Presencial; SGD 40.000 - 60.000; Jornada completa

Descripción de la vacante

ENG MOTOR LAUNCH SERVICE is seeking a dedicated Operations Coordinator to manage launch boat schedules, plan manpower, and support operational teams at Marina South Pier / West Coast Pier. The role emphasizes strong communication with customers and management to ensure smooth marine operations.

Applicants should be able to work in a team, display active listening and empathy, and be willing to work shift duties.

Formación

• Team-oriented with clear communication and understanding of workflow.
• Active listening and empathy to address customer and staff concerns.
• Willingness to work shift duties as required.
• Bilingual communication to interact with clients and staff.

Responsabilidades

• Manage and organize launch boat schedules to ensure smooth daily operations.
• Plan manpower resources and coordinate staff allocations to meet operational demands.
• Review and improve processes and workflows to enhance productivity and operational efficiency.
• Provide timely administrative and operational support to the operational team.
• Respond promptly to customer calls regarding bookings and requests to ensure customer satisfaction.
• Build and maintain positive working relationships with team members and stakeholders.
• Report operational issues immediately to the management team for swift resolution.

Conocimientos

Team communication

Active listening

Empathy

Shift work

Bilingual communication

Descripción del empleo

ENG MOTOR LAUNCH SERVICE is seeking a dedicated Operations Coordinator to manage launch boat schedules, plan manpower, and support operational teams at Marina South Pier / West Coast Pier. The role emphasizes strong communication with customers and management to ensure smooth marine operations.

Applicants should be able to work in a team, display active listening and empathy, and be willing to work shift duties.