Manager Wealth Solutions Ops

Standard Chartered Bank; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global financial institution in Singapore is seeking a professional for the Wealth Solutions Operations team. The role involves ensuring operational governance and efficiency for various WM products, supporting business strategy, and managing teams. Ideal candidates have over 3 years in Capital Markets operations, with strong experience in corporate actions and settlements. The position offers competitive benefits while promoting a diverse and inclusive work environment.

Benefits

Competitive salary

Flexible working options

Proactive wellbeing support

Continuous learning opportunities

Qualifications

• 3+ years’ experience in Capital Markets operations.
• Experience in leading teams of at least 3-5 persons.
• Operations knowledge in handling Corporate actions and Settlements.

Responsibilities

• Support the 5G321-Growth strategy for affluent clients.
• Assist in the preparation of weekly & monthly Key MIS.
• Manage operational risk across processes.

Skills

Team leadership

Operational risk management

Corporate actions

Settlements

Tax operations

Education

Degree in banking and finance

Job description

JOB SUMMARY

• Working as part of the Wealth Solutions Operations (WSO) team in Singapore to provide end-to-end governance and controls of Operational processes covering WM products supported by GBS and WSO hubs. The incumbent will work with key stakeholders across Corporate actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations, Balance Sheet Substantiation, Nostro, Sundry & Suspense Reconciliation and support Product Managers, Country / Group related Projects and Process enhancements.

RESPONSIBILITIES

Strategy

• To support the 5G321-Growth strategy of the Singapore franchise to become the leading wealth manager to affluent clients.

Business

• The job holder will work with WMO’s stakeholders including CMPS, Product, GBS hubs in KL & India, Contact Centre & Client experience teams, Compliance, Finance, and auditors to achieve Business and Operational efficiency targets. In addition, the job holder will assist in the collation, preparation and submission of weekly & Monthly Key MIS and Project updates to Management.

Processes

• The job holder will be responsible for reviewing DOIs from Country and GBS teams and perform Balance Sheet reconciliation and substantiation for Wealth Solutions account balances including validation & attestation of all relevant Sundry and Suspense accounts against WM TPSS (Transaction Processing Settlement systems) on a daily and monthly basis. He / She will also manage the preparation, printing and mailing of Advices & Contract notes and general query processing instructions covering account opening and tax operations related queries.

People & Talent

• Experience in leading and developing teams of at least 3-5 persons.

Risk Management

• The job holder will support the Country Process Owner in the management of operational risk across processes to identify, assess, manage, mitigate, monitor, report and escalate operational and technology risks within the ambit of the Operational Risk Framework.

Governance

• The job holder will be responsible for assisting the Head of WSO SG in the governance of processing Hubs (GBS KL & India & WSO SG), Custodian and 3rd Party service providers including the conduct of Service and periodic risk reviews, and managing e all queries related to governance, tax, regulatory and statutory issues.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Outsourcing Service Providers including GBS India, KL, HK & SG hubs.
• Regulatory Compliance Teams.
• BRMs and TPRM teams
• WM COO Leads.
• CMPS & Product Leads.
• Country Finance & Group R2R teams.
• Auditors – External & Internal
• Custodian banks and Fund houses.

Our Ideal Candidate

• 3+ years’ experience in Capital Markets operations.
• Team leader supporting Managed Investment/Unit Trust and Fixed Income operations for Wealth Solution Singapore
• Operations knowledge and experience handling Corporate actions, Settlements, Asset Transfer and Tax operations.
• Outsourcing governance and Periodic risk reviews with Internal and External Service providers and timely escalation of issues.
• Responding to queries and providing operational support to Business Stakeholders, Frontline and Senior management.
• Collaborate with stakeholders for new business and systems implementation
• Risk Management and escalation of issues to country management team.
• Support the fulfilment of Regulatory and Audit requirements
• Preferably degree holder in banking and finance

Role Specific Technical Competencies

• Product Knowledge of Capital market products including Unit Trust, Fixed Income, with a plus in Structured Notes and Equities.
• Experience in dealing with Fund Houses and Clearing Houses/Custodian
• Regulatory Compliance & Tax operations
• Possess a curious and positive mindset and shows initiative
• Can work Independently and be a Team player
• Experience in leading a small team and people management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers websitewww.sc.com/careers