Manager, Account Services & Sales Operations (Supply Chain)

Under Armour; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global sportswear company based in Singapore is looking for a Manager of Account Services. This role involves managing the complete order-to-cash process for APAC subsidiaries and distributor accounts, ensuring timely and accurate deliveries. Candidates should have a Bachelor's degree and 5–10 years of experience in sales operations or supply chain, along with strong analytical and communication skills. Fluent English is essential. This position does not offer relocation assistance.

Qualifications

• Bachelor’s degree and/or 5–10+ years of experience in account services, order management, sales operations, or supply chain.
• Fluent in English; excellent verbal and written communication skills.
• Proven success in managing distributor relationships, 3PL partners, and cross-functional projects.

Responsibilities

• Manage the complete order-to-cash process for South APAC subsidiaries and distributor accounts.
• Build strong distributor relationships by understanding their operational needs.
• Ensure all distributor shipments meet compliance standards.

Skills

Fluent in English

Strong analytical skills

Excellent verbal and written communication skills

Proven success in managing distributor relationships

Education

Bachelor’s degree

5–10+ years of experience in account services

Tools

Advanced Excel proficiency

SAP or similar ERP experience

Job description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality – serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further – no matter your role. That means developing, delivering, and selling the state‑of‑the‑art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

The Manager, Account Services, is responsible for delivering exceptional service, operational efficiency, and revenue growth through seamless order‑to‑cash execution for subsidiaries and distributor partners across the APAC region.

Acting as the key link between Sales, Planning, Supply Chain, Finance, and 3PL partners, this role ensures subsidiaries’ and distributors’ needs are met with accuracy, timeliness, and compliance. The position blends hands‑on execution with strategic process improvement, leveraging analytics and collaboration to enhance service models, reduce costs, and improve distributor relationships.

Your Impact

Order Management & Fulfillment

• Manage the complete order‑to‑cash process for South APAC subsidiaries and distributor accounts, ensuring on‑time, accurate, and cost‑efficient deliveries.
• Lead seasonal order bank planning, entry, tracking, and reconciliation; proactively manage changes.
• Coordinate shipping targets with Commercial, Finance, and Supply Chain teams to meet service goals.
• Support special product needs.
• Serve as the primary point of contact for order inquiries and escalations.

Account Services & Distributor Engagement

• Build strong distributor relationships by understanding their operational needs and aligning service delivery accordingly.
• Partner with Sales to drive customer experience improvements and identify growth opportunities.

Compliance & Profitability

• Ensure all distributor shipments meet compliance standards for labeling, packaging, documentation, and value‑added services.
• Monitor performance scorecards and implement corrective actions with vendors and partners.

Qualifications

• Bachelor’s degree and/or 5–10+ years of experience in account services, order management, sales operations, or supply chain.
• Fluent in English; excellent verbal and written communication skills.
• Proven success in managing distributor relationships, 3PL partners, and cross‑functional projects.
• Strong analytical skills with advanced Excel proficiency; SAP or similar ERP experience preferred.

Relocation

• No relocation provided.

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].